RemoteCall

Name: RemoteCall
Rating: 3.38 (238 reviews)
Author: RSUPPORT Co., Ltd.

LiveRSUPPORT Co., Ltd.12 apps · 31.4M installsBusinessFreecom.rsupport.remotecall.rtc.host

Provides faster remote support by sharing the device's screen and camera.

Alert me ★ Watch Open in Play ↗

Total installs: 93,735
Installs / day: 0
Rating: 3.4★
Released: 27 May 2019
Last update: 20 Aug 2026
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
Collects data App info and performance
Data is encrypted in transit
No way to ask for data deletion

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

19 in 9 groups

9 Sensitive5 Notable5 Routine

What this app can do with your phone

Know your exact location using GPS, Wi-Fi and mobile networks
Use your camera to take photos and record videos
Record sound using your phone's microphone
Read photos, videos, and other files saved in your phone's shared storage
Add, change or delete photos, videos and other files in your phone's storage
Show its own windows or bubbles on top of other apps you are using

LocationSensitive1

Access to where your device is, using GPS or network signals

Know your exact location using GPS, Wi-Fi and mobile networksprecise location (GPS and network-based) · ACCESS_FINE_LOCATION

Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

StorageSensitive2

Access to files, photos and media saved on your phone's storage

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

CameraSensitive1

Access to your camera to take photos and record video

Use your camera to take photos and record videostake pictures and videos · CAMERA

MicrophoneSensitive1

Access to your phone's microphone to record sound

Record sound using your phone's microphonerecord audio · RECORD_AUDIO

PhoneNotable1

Access to phone calls, call history, and voicemail

See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE

Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE

Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE

OtherSensitive9

Access to miscellaneous device features that don't fit other categories

Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
Press keys and tap controls on your behalf, including inside other appspress keys and control buttons · INJECT_EVENTS
See Bluetooth settings and connect to paired devices like headphones, speakers or watchespair with Bluetooth devices · BLUETOOTH
Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Turn your phone's flashlight on and offcontrol flashlight · FLASHLIGHT
Connect to the internet to load content and send datafull network access · INTERNET
Make your phone vibratecontrol vibration · VIBRATE

Read more · all 19 permissions Show less

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Download

Full description

Receive Mobile and Visual support remotely by connecting to RemoteCall (remotecall.io). * Getting started 1. Open the RemoteCall app on your mobile device and enter the 6-digit connection code guided by the support agent. 2. Remote connection with the agent's viewer starts. 3. In case of on-site view is needed while mobile support is in progress, support agent can switch to Visual support mode and request permission. 4. If you accept Visual support on the mobile device, video captured from the phone's camera is streamed to the support agent's browser. 5. Support agent can switch back to mobile support mode at any time during the visual support process. * Key features - Customers can receive both mobile and visual support with a single app. - Support agent can instantly switch the mode between mobile and visual support . * RemoteCall service description - RemoteCall : fastest remote support service accessed from a web browser without the need to install a remote support program. Easily access PC, mobile, and visual support from a PC or mobile device with a web browser. - Mobile support: solve device problems by sharing the screen and controlling it remotely. - Visual support: Share the mobile device's camera capture streaming in real time to check the site and provide solution to the problems directly. Following option are used to provide the service. 1. Appear on top - Used for device control status and screen drawing. 2. Camera - Used for screen sharing during support session. 3. Microphone - Used for voice support and communication. 4. Installed app list - Used for viewing the control modules and reviewing updates.

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