SmartTask Engage

SmartTask Engage helps ensure workforce compliance by comparing planned activities to time and attendance captured via NFC tag scans or IVR telephone calls, providing real-time management information and even initiating management escalation if a scheduled event is missed. Please Note: that push notifications will begin working on the SmartTask Engage App after the next server update which is expected next week SmartTask customers benefit from a significant reduction in administrative time and costs – with greater operational control, performance and higher quality service delivery. SmartTask Engage is typically used in the following workforces:- • Security Guard Tours/Patrols • Mobile Patrols/ Alarm Response • Event Management • Cleaning Services • Facilities Management With 20+ years experience, SmartTask has a strong track record of creating leading edge, UK developed, supported and focused, mobile workforce solutions. SmartTask, is an industry-leading employee scheduling and workforce management solution designed as a result of feedback from hundreds of UK businesses. SmartTask helps organisations to radically improve the customer experience and win more business. https://www.smarttask.co.uk/ SmartTask is highly scalable and suitable for use by owner-manager companies and organisations with 1000s of employees providing commercial and domestic services. • UK Developed, Maintained, Supported And Focused • Automated Rostering And Scheduling • Time & Proof Of Attendance • Check Calls, Shift Reminders & Alerts • Lone Worker Monitoring • Mobile Patrols, Alarm Response, Key Holding • Static Patrols, Checkpoint Scanning • Events Management • GPS Ringfencing • Holidays & Sickness Management • Electronic Site Logs • Flexible Electronic Forms • Timesheet Signoff Management • Payroll & Invoice Integrations • Onboarding / Vetting • Real-Time Employee Monitoring • Customer Portal • Fully Integrated Modules • Automate scheduling, shifts and rosters – send to staff mobile devices. • Proof of attendance - Capture attendance, clocking in/out details. • Receive alerts for no shows and reschedule accordingly. • Duty of Care/Lone Worker – meet requirements with check calls, and alerts for missed calls. • Holiday management - employees can view and request holiday via the app, which managers can authorise. No paper forms. • Payroll integration - hours worked transferred seamlessly to payroll, for fast accurate calculation. • Pay-as-you-Go - for managing occasional and seasonal workers. • Electronic Timesheets - populate invoices, significantly reducing queries. • Onboarding & Vetting/Screening - ensuring all regulatory and security requirements are met. • SmartTask App - provides details of shifts, Runsheets and Alarm responses, locks/unlocks and site visits with all the information needed to complete each job. • BS7984-3 2020 - certified keyholding services and SIA audits. • SmartForms – replacing manual, paper-based processes, tailorable for any requirement. • Events Security – specialist capabilities for managing seasonal/temporary workers, zones and locations. • Customer Portal – direct access to details of services provided. • Dashboards & location data - real-time visibility, enabling a fast response in any situation. • Reporting & Insights - deep insights to enable smart business decisions. The company has ISO27001 accreditation and is a Certified Carbon Neutral business and is based in Buckinghamshire UK. SmartTask manages deployments across the UK and beyond and is responsible for millions of transactions each month.