mHelpDesk

LivemHelpDesk1 app · 68.2K installsBusinessFreecom.mhelpdesk.endeavor

The Fastest, Easiest, Most Powerful Field Service Management Software

Alert me★ WatchOpen in Play ↗
Total installs
68,173
exact · Play shows 50,000+
Installs / day
+4
7-day avg · last day +4
Rating
2.0★
521 ratings · 286 reviews
Released
7 Jun 2016
10.4y ago
Last update
14 Jan 2026
v2.48.0 · 9mo ago
Countries
—
not checked yet

Installs per day

gain of the exact counter
0510152011 Oct13 Oct14 Oct

Lifetime avg ≈ 18/day (all installs ÷ days since release)

Daily tracking since 10 Oct 2026 · history grows every day

Install history

exact counter from Google Play
68,15568,16068,16568,17068,17510 Oct12 Oct14 Oct
025K50K75K7 Jun 201610 Oct 202614 Oct 2026

Dashed: estimate from the release date (no daily data before 10 Oct 2026) · time axis compressed before that day

Daily tracking since 10 Oct 2026 · history grows every day

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • Collects data Location, Personal info and 3 others
  • Data is encrypted in transit
  • No way to ask for data deletion

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

14 in 7 groups
8 Sensitive2 Notable4 Routine

What this app can do with your phone

  • Know roughly where you are, using mobile towers and Wi-Fi networks
  • Know your exact location using GPS, Wi-Fi and mobile networks
  • Record sound using your phone's microphone
  • Call phone numbers without your input, which may cost you money
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
LocationSensitive2

Access to where your device is, using GPS or network signals

  • Know roughly where you are, using mobile towers and Wi-Fi networksapproximate location (network-based) · ACCESS_COARSE_LOCATION
  • Know your exact location using GPS, Wi-Fi and mobile networksprecise location (GPS and network-based) · ACCESS_FINE_LOCATION
PhoneSensitive1

Access to phone calls, call history, and voicemail

  • Call phone numbers without your input, which may cost you moneydirectly call phone numbers · CALL_PHONE
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
MicrophoneSensitive1

Access to your phone's microphone to record sound

  • Record sound using your phone's microphonerecord audio · RECORD_AUDIO
Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

  • See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE
OtherNotable5

Access to miscellaneous device features that don't fit other categories

  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
Work online or offline With our innovative offline feature, your team can continue to work even when a wifi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found. Simplified scheduling Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency. Professional estimates, on site Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks. Invoices that get paid faster View or email professional-looking invoices directly from your phone, allowing you to take payment immediately. Customer support, made easy By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status. Connecting field and office With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service. Over 12,000 customers use mHelpDesk to run their business more efficiently. "We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping) "We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue) "With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration) Everything you need to get the job done - Web and mobile access - Offline/online sync - Scheduling - Lead management - Job management - Email/SMS (text) Automation - Estimates - Invoices - QuickBooks integration mHelpDesk has happy customers across several industries, including: - HVAC - General contractors - Electricians - Plumbers - Handymen - Exterminators - Locksmiths - Roofers - Installers - Repairmen - AND MORE Getting started If you’re already an mHelpDesk customer, then download the app for FREE and sign in with your account credentials. Not an mHelpDesk customer yet? Create your free trial at mhelpdesk.com and try it free for 14 days. No credit card is required, and you have no obligation to purchase. About us For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft. Disclaimer: mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.

What's new

What's new - Background file & photo upload enhancements - Fix for job status changes not syncing to the web app - Fix for staff permission issue for files/photos - Google Play compliance update for page size and media access Thanks for using mHelpDesk! We’re always working to improve your experience.

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