myHelpDesk

Name: myHelpDesk
Author: Dataprise, LLC

LiveDataprise, LLC1 app · 31 installsBusinessFreecom.dataprise.myhelpdeskapplication

An app for Dataprise customers

Alert me ★ Watch Open in Play ↗

Total installs: 31
Installs / day: —
Rating: —★
Released: 23 Jan 2024
Last update: 27 Jul 2026
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
Collects data Personal info, Files and docs, and Device or other IDs
Data is not encrypted
No way to ask for data deletion

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

10 in 4 groups

2 Sensitive3 Notable5 Routine

What this app can do with your phone

Know roughly where you are, using mobile towers and Wi-Fi networks
Know your exact location using GPS, Wi-Fi and mobile networks

LocationSensitive2

Access to where your device is, using GPS or network signals

Know roughly where you are, using mobile towers and Wi-Fi networksapproximate location (network-based) · ACCESS_COARSE_LOCATION
Know your exact location using GPS, Wi-Fi and mobile networksprecise location (GPS and network-based) · ACCESS_FINE_LOCATION

PhoneNotable1

Access to phone calls, call history, and voicemail

See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE

Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE

OtherNotable6

Access to miscellaneous device features that don't fit other categories

Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Make your phone vibratecontrol vibration · VIBRATE
Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description

Professional 24x7 technical support for your employees. THE BEST OPTION FOR EMPLOYEES ON THE GO Provide your employees access to technical support around the clock. Features direct access to our professionally staffed U.S. based help desk who can resolve your technical issues of all kinds. We work around your schedule to resolve issues quickly and correctly the first time. PROFESSIONAL GRADE OPTIONS We will support your users in the following ways: 1. Direct dial-in priority access 2. App initiated tickets 3. Live running history updates 4. Email-only communication preference 5. Push notification updates 6. Introducing new feature for users to quickly request To Do's from their support team. 7. Fix-and-notify option for many types of common issues (e.g. "password resets") CUSTOM WHITE LABELING AVAILABLE myHelpDesk can be branded as YOUR Help Desk. Our white labeled app options integrate with our 24x7 Help Desk to provide a highly integrated and seamless support experience for YOUR own customers. Our white label options are included FREE with a service subscription and include the following features: 1. Branded myHelpDesk app with your business logo 2. Your own displayed support email, phone and contact information 3. Branded voice prompt IVR menu for inbound calls 4. White labeled push and email ticket update notifications 5. Branded live-technician answer scripts REQUIREMENTS Your organization must be pre-activated with a current support subscription in order to utilize this app. Contact your provider directly or contact us at 1-888-414-8111 Opt. 4 to learn more. TRY FOR FREE! Don't have a current support subscription? Don't worry! The myHelpDesk app offers a free demo mode where you can access and utilize the app as if you were a pre-activated organization (limited access applies). To demo the app: 1. Download app on your device 2. Click on 'Click Here to Demo' 3. Complete registration Once in the app, you will be able to exercise the app's functionality. For more information regarding support subscriptions, contact us at 1-888-414-8111 Opt. 4 to learn more. Keywords: help desk, service desk, tech support, mobile help desk, online help desk system, help desk ticketing, IT help desk, IT support desk

What's new

Minor updates

Growing in Business

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