Freshchat

Name: Freshchat
Rating: 3.81 (1510 reviews)
Author: Freshworks Inc

LiveFreshworks Inc7 apps · 1.3M installsBusinessFreecom.freshchat.agent.android

Chat with customers & prospects on-the-go

Alert me ★ Watch Open in Play ↗

Total installs: 141,840
Installs / day: —
Rating: 3.8★
Released: 17 Sept 2017
Last update: 1 Oct 2026
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

Shares data with third parties App activity, App info and performance, and Device or other IDs
Collects data Personal info, Photos and videos, and Files and docs
Data is encrypted in transit
You can ask for your data to be deleted

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

5 in 1 group

0 Sensitive2 Notable3 Routine

OtherNotable5

Access to miscellaneous device features that don't fit other categories

Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users. With the Android app, teams can: Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

What's new

This version includes bug fixes and performance enhancements to improve your support experience.

Growing in Business

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