waai - Smart Biz Assistant

**Your WhatsApp AI Agent — Now in Your Pocket.** waai gives businesses their own AI-powered WhatsApp agent that responds to customers 24/7. This app is your command center — monitor conversations, update your knowledge base, and keep your AI agent performing at its best, wherever business takes you. Whether you run a tour company, a clinic, an online store, or a service business — your customers message you on WhatsApp at all hours. waai makes sure they always get an instant, accurate answer. --- 📱 CONVERSATIONS — LIVE FROM YOUR PHONE See every WhatsApp conversation in real time. Read messages as they arrive, send manual replies when a personal touch matters, and escalate conversations that need your attention. ✅ Real-time message updates ✅ Send replies directly from the app ✅ Escalate conversations for follow-up ✅ Unread count badges 🧠 KNOWLEDGE BASE — YOUR EXPERTISE, ALWAYS ON Build and maintain the Q&A library that powers your AI agent. Add new questions and answers on the go, organize by category, and see which topics your customers ask about most. ✅ Fuzzy matching understands typos and slang ✅ Add, edit, and delete Q&A pairs instantly ✅ Import via CSV or JSON for bulk updates ✅ Track which questions trigger most often 🔀 LOGIC FLOWS — CONVERSATIONS THAT CONVERT Create guided conversation flows for bookings, lead qualification, surveys, and support. Multi-step branching with conditions and variables — no coding needed. ✅ Visual flow builder with step-by-step logic ✅ Trigger phrases to start flows automatically ✅ Variable capture for customer details ✅ Import and export for backup 📊 ANALYTICS — KNOW WHAT'S WORKING Track your AI agent's performance with clear, visual dashboards. See how many conversations it handles, how often your rules match versus AI fallbacks, and when your customers are most active. ✅ Message trends over 7, 30, or 90 days ✅ Response source breakdown (rules, AI, flows, human) ✅ Peak activity hours ✅ Conversation status overview ✅ Files sent breakdown (images vs documents) 💳 BILLING & PLAN MANAGEMENT View your current plan, usage stats, and limits. Upgrade or downgrade anytime. ✅ Usage tracking (messages, Q&A pairs, flows, file sends) ✅ Plan comparison and upgrades ✅ Subscription status at a glance --- 🎯 WHO IS WAAI FOR? • Small businesses that want to respond to every customer instantly • Service providers booking appointments through WhatsApp • E-commerce stores handling product inquiries and orders • Teams that need to monitor and jump into conversations on the go ⚡ WHAT MAKES WAAI DIFFERENT? • Rule-first, AI-second — common questions answered in milliseconds, AI handles the rest • Multi-provider AI — choose OpenAI, Anthropic, or bring your own model • Logic flows — not just auto-replies, but guided conversations that close deals • Google Workspace — Calendar, Drive, Docs, and Sheets connected to WhatsApp • Super Powers — Vision AI, Web Search, and document generation on Pro plan --- Your customers are messaging you right now. Give them instant, intelligent responses — and get your time back. Free trial · No credit card · Setup in minutes