Replio: AI Customer Support

Replio is an AI customer support app that answers your customers automatically on WhatsApp, Telegram, Instagram, Facebook Messenger and your website live chat, all from one shared inbox on your phone. Train an AI chatbot on your own knowledge base in minutes and let it handle customer service 24/7, in any language. When a chat needs a person, take over and reply instantly. WHY BUSINESSES USE REPLIO Instant AI replies, day and night, so no customer waits One shared inbox for WhatsApp, Telegram, Instagram, Messenger and website chat Live human takeover, jump into any conversation at any time Automatic complaint, enquiry and FAQ logging Push alerts the moment a customer needs a real person Multilingual support that answers each customer in their own language AN AI CHATBOT THAT KNOWS YOUR BUSINESS Add your FAQs, price list, policies and documents, and the AI answers from them instead of making things up. Import from a website, a PDF or plain text. Update your knowledge base once and every channel gets the new answer immediately. Replio learns from real conversations and suggests new answers for you to approve. ONE SHARED TEAM INBOX Stop juggling five apps. Every customer message lands in a single helpdesk inbox with full history, so anyone on your team can pick up a conversation where it stopped. Assign chats, leave internal notes, tag by topic and close tickets. See who is online and who is handling what. BUILT FOR BUSINESS MESSAGING WhatsApp Business API support with official templates and broadcasts Telegram bots for groups, channels and communities Instagram DM and comment to DM automation Facebook Messenger for your Page A website live chat widget you can install with one line of code A TAP THROUGH MENU FOR EVERY CUSTOMER Build a guided flow with buttons and images so customers can check an order, see prices, book a slot or reach a human without typing a word. No code, no training required. SEE WHAT IS ACTUALLY HAPPENING Track response times, resolution rates, busiest hours and the questions customers ask most. Find the gaps in your knowledge base and fix them. Every conversation is searchable. SELL AND GROW ON TELEGRAM Tap to buy storefront with Telegram Stars Paid communities and subscriptions Giveaways, broadcasts and scheduled announcements QR codes and deep links to see where customers come from WHO USES REPLIO Online shops and e-commerce stores handling order and delivery questions Restaurants, salons and clinics taking bookings and enquiries Travel agencies and tour operators quoting trips Real estate agents qualifying buyers and renters Crypto and trading communities moderating groups at scale Agencies and freelancers running customer service for their own clients Creators and coaches answering the same questions a hundred times A HELPDESK IN YOUR POCKET Run customer support from your phone. Manage every chat, ticket and order from one mobile inbox, whether you run a shop, an agency, a community or a personal brand. Get a push notification when something needs you and answer in seconds from anywhere. WHY NOT JUST HIRE MORE AGENTS Most customer questions are the same ten questions. Replio answers those in seconds so your team only handles the ones that genuinely need a human. Faster replies, lower customer support costs, and nobody left waiting overnight. GETTING STARTED Sign up free, connect a channel, paste in your FAQs and your AI agent is live. No code and no credit card to start. Start free at replio.live