Customer FIRST Support

LiveAVEVA15 apps · 32.8K installsBusinessFreecom.schneiderelectric.cfsupport

Get access to technical support on the go, with the Customer FIRST Support app.

Alert me★ WatchOpen in Play ↗
Total installs
1,899
exact · Play shows 1,000+
Installs / day
0
7-day avg · last day 0
Rating
—★
— ratings · — reviews
Released
8 Nov 2016
9.9y ago
Last update
5 Jun 2023
v2.1.2 · 3.4y ago
Countries
—
not checked yet

Installs per day

gain of the exact counter

No change in the counterOur first day-to-day reading of the counter. The line starts with the next one.

Daily tracking since 11 Oct 2026 · history grows every day

Install history

exact counter from Google Play
1,8981,8991,90011 Oct12 Oct
05001,0001,5002,0008 Nov 201611 Oct 202612 Oct 2026

Dashed: estimate from the release date (no daily data before 11 Oct 2026) · time axis compressed before that day

Daily tracking since 11 Oct 2026 · history grows every day

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • Collects data Personal info, Messages and 3 others
  • Data is encrypted in transit
  • You can ask for your data to be deleted

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

16 in 8 groups
7 Sensitive5 Notable4 Routine

What this app can do with your phone

  • Use your camera to take photos and record videos
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
  • See all events in your calendar, including details like guests, places and notes
  • Add, change or delete calendar events and email guests, without telling the calendar owner
CalendarSensitive2

Access to your calendar events and their details

  • See all events in your calendar, including details like guests, places and notesread calendar events plus confidential information · READ_CALENDAR
  • Add, change or delete calendar events and email guests, without telling the calendar owneradd or modify calendar events and send email to guests without owners' knowledge · WRITE_CALENDAR
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
CameraSensitive1

Access to your camera to take photos and record video

  • Use your camera to take photos and record videostake pictures and videos · CAMERA
PhoneNotable1

Access to phone calls, call history, and voicemail

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

  • See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE
OtherNotable6

Access to miscellaneous device features that don't fit other categories

  • See Bluetooth settings and connect to paired devices like headphones, speakers or watchespair with Bluetooth devices · BLUETOOTH
  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
Need help? With the Customer FIRST (CF) Support App, support is now at your fingertips when and where you need it! AVEVA’s Customer FIRST Support App is an application for Android Phone and Tablet devices, which provides users easy access to online support services. News And stay up to date with the latest news and product alerts from the AVEVA Global Customer Support team. Case Management You can also log a service request with AVEVA Global Customer Support and manage your service requests using Case Management. Knowledge Search Using the CF Support App, you will be able to search for and access over 15,000 tech notes & knowledge articles. Favourites Favourites is a collection of Tech Notes/Knowledge resources that you have previously searched & bookmarked, and are easily referenced in a single location from the App’s Home screen. Favourites are linked to your Knowledge & Support Centre login ID, providing an up-to-date list of bookmarked content from one device to the next. Whether you are looking for help with troubleshooting a technical issue or searching for a solution from the large database of product knowledge available on the AVEVA Knowledge & Support Centre, the CF Support App has you covered. The CF Support App is integrated into the same backend infrastructure utilized by the AVEVA Knowledge & Support Centre enabling you to get instant access to support resources on the go. Download the CF Support App today to stay connected with AVEVA technical support from anywhere, including access to the expert knowledge and support information needed to help you protect your software investment and keep your operations running smoothly. Who can use the Customer FIRST Support App? Anyone with a valid login for the AVEVA Knowledge & Support Centre website: https://softwaresupport.aveva.com/. If you do not have a login, please register for an account at: https://om.aveva.com/softwarewebID/

What's new

- Support for changes to knowledge base articles. - Fix for attachments not working correctly on newer versions of Android.

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