App Intel

HelpU 원격지원

LivehelpU Inc.6 apps · 117.5K installsCommunicationFreekr.co.helpu.host

HelpU remote support, mobile remote consultation service (※Beware of voice phishing abuse – see detailed explanation)

Alert me★ WatchOpen in Play ↗
Total installs
91,778
exact · Play shows 50,000+
Installs / day
—
measured after our second crawl (about a day)
Rating
—★
— ratings · — reviews
Released
23 May 2020
6.4y ago
Last update
24 Jun 2025
v1.0.8-20250624 · 1.3y ago
Countries
—
not checked yet

Install history

exact counter from Google Play
Not enough history yet — check back tomorrow
Not enough history yet — check back tomorrow

Installs per day · last 90 days

Not enough history yet — check back tomorrow

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

estimate · charts of 10 Oct

Most downloads likely come from 🇰🇷 South Korea (~100%).

  1. South Korea100%#193 Top free · Communication

Estimated from top-chart positions weighted by each country’s Google Play market size. Countries where the app is not in a chart are not shown, so small markets may be missing.

Top chart positions

as of 10 Oct
ChartCountryRankChange
Top free · Communication KR#193—

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

36 in 7 groups
10 Sensitive15 Notable11 Routine

What this app can do with your phone

  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
  • Read system logs that may reveal what you do on your phone
  • Show its own windows or bubbles on top of other apps you are using
  • Change device settings like screen brightness, ringtone or screen timeout
  • Perform actions in other user profiles on the device; normally only for system apps
Device & app historySensitive2

Access to which apps you run, system logs, and your web browsing history

  • Read system logs that may reveal what you do on your phoneread sensitive log data · READ_LOGS
  • See which apps are running or were recently used on your deviceretrieve running apps · GET_TASKS
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
PhoneNotable1

Access to phone calls, call history, and voicemail

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

  • See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE
OtherSensitive27

Access to miscellaneous device features that don't fit other categories

  • Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
  • Change device settings like screen brightness, ringtone or screen timeoutmodify system settings · WRITE_SETTINGS
  • Perform actions in other user profiles on the device; normally only for system appsinteract across users · INTERACT_ACROSS_USERS
  • Act with full access across all user profiles on the device; normally only system appsfull license to interact across users · INTERACT_ACROSS_USERS_FULL
  • See which apps you use and how often, if you allow usage accessupdate component usage statistics · PACKAGE_USAGE_STATS
  • See Bluetooth settings and connect to paired devices like headphones, speakers or watchespair with Bluetooth devices · BLUETOOTH
  • Turn Bluetooth on or off and find and pair with nearby Bluetooth devicesaccess Bluetooth settings · BLUETOOTH_ADMIN
  • Change phone-wide settings like the display language or overall text sizechange system display settings · CHANGE_CONFIGURATION
  • Change how your phone connects to networks, like switching connections on or offchange network connectivity · CHANGE_NETWORK_STATE
  • Connect to or disconnect from Wi-Fi networks and change saved Wi-Fi settingsconnect and disconnect from Wi-Fi · CHANGE_WIFI_STATE
  • Close other apps that are running in the backgroundclose other apps · KILL_BACKGROUND_PROCESSES
  • Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
  • Use NFC to talk with tags, cards and readers held close to your phonecontrol Near Field Communication · NFC
  • Bring apps to the front or send them to the backgroundreorder running apps · REORDER_TASKS
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Turn automatic syncing on or off for your accounts, like contacts or emailtoggle sync on and off · WRITE_SYNC_SETTINGS
  • See which apps are running or were recently used on your deviceretrieve running apps · GET_TASKS
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Pull down or close the notification panel at the top of your screenexpand/collapse status bar · EXPAND_STATUS_BAR
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Check whether automatic sync is turned on for your accountsread sync settings · READ_SYNC_SETTINGS
  • force background apps to closeGoogle Play label
  • modify global animation speedGoogle Play label
  • limit number of running processesGoogle Play label
  • Change your phone's home screen or lock screen wallpaperset wallpaper · SET_WALLPAPER
  • Make your phone vibratecontrol vibration · VIBRATE
  • Add shortcuts to your home screen without asking youinstall shortcuts · com.android.launcher.permission.INSTALL_SHORTCUT

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
HelpU 원격지원은 실시간 원격제어 기술을 이용하여, 상담원이 고객의 안드로이드 화면을 직접 보면서 문제를 해결할 수 있는 서비스 입니다. 고객이 A/S센터를 직접 방문하지 않아도 원격으로 간단하고 빠르게 모바일 원격지원 서비스를 받아보실 수 있습니다. [사용방법] 1. 구글플레이에서 ‘HelpU 원격지원’을 검색하여 설치 및 실행합니다. 2. 상담원에게 안내받은 6자리 원격인증암호를 입력합니다. 3. 상담원이 고객 안드로이드 단말에 접속하여 원격지원을 시작합니다. 4. 원격지원 완료 후 종료합니다. ⚠️ 보이스피싱 악용 주의 최근 금융기관, 금융감독원, 투자기관 등을 사칭한 후 원격 접속하여 악성 앱을 설치하는 경우가 보고되고 있습니다. 투자 목적, 대출 등 금융과 관련된 업무를 지원받을 경우 대면으로 안내받고 진행하기를 권장하며, 원격 접속시 앱 설치 또는 파일 전송 진행 전에 대상 유해 여부에 대해 꼭 확인하시기 바랍니다. [보이스피싱 의심신고: 경찰청(112) 또는 금융감독원(1332)]

What's new

- 안드로이드 15 오류 수정 (20250624)

Growing in Communication

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