App Intel

HelpU.ai Remote Support

LivehelpU Inc.6 apps · 117.5K installsProductivityFreeai.helpu.host

HelpU.ai remote support, HelpU.ai, remote assist, remote access & control

Alert me★ WatchOpen in Play ↗
Total installs
948
exact · Play shows 500+
Installs / day
—
measured after our second crawl (about a day)
Rating
—★
— ratings · — reviews
Released
4 Oct 2022
4y ago
Last update
4 Oct 2022
v1.0.0-20221004 · 4y ago
Countries
—
not checked yet

Install history

exact counter from Google Play
Not enough history yet — check back tomorrow
Not enough history yet — check back tomorrow

Installs per day · last 90 days

Not enough history yet — check back tomorrow

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

40 in 8 groups
14 Sensitive15 Notable11 Routine

What this app can do with your phone

  • Know roughly where you are, using mobile towers and Wi-Fi networks
  • Know your exact location using GPS, Wi-Fi and mobile networks
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
  • Read system logs that may reveal what you do on your phone
  • See the websites you've visited and the bookmarks saved in your browser
Device & app historySensitive3

Access to which apps you run, system logs, and your web browsing history

  • Read system logs that may reveal what you do on your phoneread sensitive log data · READ_LOGS
  • See the websites you've visited and the bookmarks saved in your browserread your Web bookmarks and history · com.android.browser.permission.READ_HISTORY_BOOKMARKS
  • See which apps are running or were recently used on your deviceretrieve running apps · GET_TASKS
LocationSensitive2

Access to where your device is, using GPS or network signals

  • Know roughly where you are, using mobile towers and Wi-Fi networksapproximate location (network-based) · ACCESS_COARSE_LOCATION
  • Know your exact location using GPS, Wi-Fi and mobile networksprecise location (GPS and network-based) · ACCESS_FINE_LOCATION
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
PhoneNotable1

Access to phone calls, call history, and voicemail

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

  • See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE
OtherSensitive28

Access to miscellaneous device features that don't fit other categories

  • Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
  • Change device settings like screen brightness, ringtone or screen timeoutmodify system settings · WRITE_SETTINGS
  • Add, change or delete your browser bookmarks and browsing historywrite web bookmarks and history · com.android.browser.permission.WRITE_HISTORY_BOOKMARKS
  • Perform actions in other user profiles on the device; normally only for system appsinteract across users · INTERACT_ACROSS_USERS
  • Act with full access across all user profiles on the device; normally only system appsfull license to interact across users · INTERACT_ACROSS_USERS_FULL
  • See which apps you use and how often, if you allow usage accessupdate component usage statistics · PACKAGE_USAGE_STATS
  • See Bluetooth settings and connect to paired devices like headphones, speakers or watchespair with Bluetooth devices · BLUETOOTH
  • Turn Bluetooth on or off and find and pair with nearby Bluetooth devicesaccess Bluetooth settings · BLUETOOTH_ADMIN
  • Change phone-wide settings like the display language or overall text sizechange system display settings · CHANGE_CONFIGURATION
  • Change how your phone connects to networks, like switching connections on or offchange network connectivity · CHANGE_NETWORK_STATE
  • Connect to or disconnect from Wi-Fi networks and change saved Wi-Fi settingsconnect and disconnect from Wi-Fi · CHANGE_WIFI_STATE
  • Close other apps that are running in the backgroundclose other apps · KILL_BACKGROUND_PROCESSES
  • Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
  • Use NFC to talk with tags, cards and readers held close to your phonecontrol Near Field Communication · NFC
  • Bring apps to the front or send them to the backgroundreorder running apps · REORDER_TASKS
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Turn automatic syncing on or off for your accounts, like contacts or emailtoggle sync on and off · WRITE_SYNC_SETTINGS
  • See which apps are running or were recently used on your deviceretrieve running apps · GET_TASKS
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Pull down or close the notification panel at the top of your screenexpand/collapse status bar · EXPAND_STATUS_BAR
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Check whether automatic sync is turned on for your accountsread sync settings · READ_SYNC_SETTINGS
  • force background apps to closeGoogle Play label
  • modify global animation speedGoogle Play label
  • limit number of running processesGoogle Play label
  • Change your phone's home screen or lock screen wallpaperset wallpaper · SET_WALLPAPER
  • Make your phone vibratecontrol vibration · VIBRATE
  • Add shortcuts to your home screen without asking youinstall shortcuts · com.android.launcher.permission.INSTALL_SHORTCUT

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
HelpU.ai is a remote support service, a troubleshooting solution, for an agent to have screen access and remote control to a customer’s device using real-time remote access & control technology. Customer can have the benefits of real-time remote support service and immediate response from an agent without visiting customer center. * How to use 1. Find ‘HelpU.ai remote support’ at Google play app, install and run 2. Input 6-digit session access number guided by an agent 3. Connect the customer’s device and start remote support 4. Troubleshoot and finish it

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