Roku CRM

Roku CRM puts your entire field operation in one app — from the first lead to a connected customer. Built for sales agents, support teams and rollout crews who work on the move. WORK YOUR PIPELINE • Capture and track leads with guided stages, from New to Converted • Get follow-up reminders so no opportunity slips • Convert qualified leads into customers in a single tap • Filter packages by Home or Business to match every customer MANAGE CUSTOMERS • A complete customer workspace with everything in one place • Accounts, packages, history and activity at a glance RESOLVE SUPPORT FASTER • Raise, assign and resolve service tickets in the field • Full audit journey — every status change tracked and timestamped • Escalate to the right team with SLA visibility ONBOARD & INSTALL • Run field installs and customer onboarding step by step • Capture the details you need, right where the work happens DRIVE BUILDING ACQUISITION • Track buildings through the acquisition pipeline end to end • Monitor fiber readiness, work orders, design and rollout • Milestone stepper keeps every site moving forward CONTROL FIELD STOCK • Request, receive and dispatch stock from anywhere • Track custody, approvals and end-of-day reports • Know exactly what's in your hands at all times STAY IN SYNC • Real-time dashboard: new leads, jobs due and open tickets • Push notifications for what needs your attention • Secure sign-in with biometric unlock and session protection Roku CRM is designed for teams delivering connectivity on the ground — fast, organised and always up to date.