Kuruvi

Kuruvi is a unified messaging inbox for small eCommerce sellers. It brings together customer emails, WhatsApp messages, Instagram DMs, Facebook Messenger and more into one place with order details shown right beside every conversation. GMAIL INTEGRATION Kuruvi connects to your Gmail account so customer emails appear in your unified inbox alongside your Shopify and eBay orders. Reply to customer emails directly from Kuruvi without switching between Gmail and your store admin. When a customer emails you asking about their order Kuruvi automatically shows their full order history beside the email. No more copying and pasting order numbers or switching between apps. HOW GMAIL IS USED Kuruvi uses Gmail to: Receive customer emails Customer emails sent to your Gmail address appear instantly in your Kuruvi inbox alongside messages from WhatsApp Instagram and Messenger. Send replies to customers Reply to customer emails directly from Kuruvi. Your reply is sent from your Gmail address and appears in your Gmail Sent folder automatically. Display order context Kuruvi matches customer emails to their Shopify or eBay orders by email address and shows order details beside every email conversation. WHAT KURUVI DOES Unified inbox Stop switching between Gmail WhatsApp Instagram Messenger and your store admin. Kuruvi puts everything in one place so you can manage all customer communications from one screen. Order context in every conversation See full order details beside every customer message automatically. When a customer asks where is my order you already have the answer right there. Auto reply Set up automatic replies for business hours away messages and common customer questions. Respond to customers even when your store is closed. Broadcast messaging Send updates and promotions to multiple customers across email WhatsApp Instagram and Messenger simultaneously. Team inbox Invite team members to your shared inbox. Assign conversations to team members. Never miss a customer message. Analytics dashboard Track messages and response times across all platforms in one dashboard. SUPPORTED PLATFORMS Messaging: WhatsApp Business Instagram Direct Messages Facebook Messenger Telegram Gmail and Email Kuruvi native messaging eCommerce: Shopify eBay WooCommerce GMAIL DATA USAGE Kuruvi uses your Gmail data only to: - Display customer emails in your inbox - Send replies on your behalf - Match emails to your store orders Kuruvi does NOT: - Read your personal emails - Store email content permanently - Share your email data with anyone - Sell your data to third parties All Gmail data is encrypted in transit and at rest. You can disconnect Gmail from Kuruvi at any time in Settings → Connected Channels. PRIVACY AND SECURITY Your data is protected: - All data encrypted in transit (HTTPS) - All data encrypted at rest (AES-256) - Firebase security rules enforce access - No data sold to third parties - Delete your account and all data anytime - GDPR and CCPA compliant Privacy policy: kuruvi.com/privacy Data deletion: kuruvi.com/deletion-status Support: [email protected] PRICING Free plan: $0 forever Basic Kuruvi messaging 100 messages per day Business plan: $9.99 per month All integrations including Gmail Unlimited messages Auto reply and broadcast Shopify and eBay order context 14 day free trial Growth plan: $24.99 per month Everything in Business Team accounts up to 10 members Analytics dashboard Video posting to Facebook Instagram and YouTube 14 day free trial GETTING STARTED 1. Sign up at app.kuruvi.com 2. Connect your Gmail account 3. Connect your Shopify or eBay store 4. Start managing all customer messages in one unified inbox Questions? Email [email protected] We respond within 1 hour. kuruvi.com