ekard Smart Feedback

e-kard Smart Feedback tells you the moment one of your customers is unhappy — while they are still in front of you, not in a public review a week later. When a customer scans your e-kard QR code and leaves a low rating, your phone alerts you straight away, with their message, so you can put it right on the spot. Happy customers are guided to leave a public review instead. HOW IT WORKS • Your e-kard contact gives you a short connection code. • Enter it once — no account, no password, nothing to remember. • From then on, your phone alerts you whenever a customer leaves private feedback. BUILT FOR A BUSY COUNTER • Loud, unmissable alert that keeps sounding until you mark it read — or choose a gentle chime or silent mode instead. • Pick your own alert sound. • See today's feedback at a glance, or switch to the last 7 days, 30 days, or all of it. • Mark items as read with one tap. MORE THAN ONE PLACE, OR MORE THAN ONE PHONE • Run several businesses? Add each with its own code — every alert is labelled with the business it came from. • Want the manager's phone alerted too? Connect as many phones as you like to the same business. Every business only ever sees its own feedback. There are no ads and no tracking. e-kard Smart Feedback works with the e-kard feedback page for your business. Contact e-kard to get set up.