Zoho FSM

Name: Zoho FSM
Rating: 3.23 (77 reviews)
Author: Zoho Corporation

LiveZoho Corporation172 apps · 62.8M installsBusinessFreecom.zoho.platform.fsm

Empower field agents on the go to deliver better, faster service

Alert me ★ Watch Open in Play ↗

Total installs: 26,656
Installs / day: 0
Rating: 3.2★
Released: 17 Jul 2020
Last update: 23 Sept 2026
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
Collects data Location, Personal info and 6 others
Data is encrypted in transit
No way to ask for data deletion

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

19 in 8 groups

12 Sensitive3 Notable4 Routine

What this app can do with your phone

Know roughly where you are, using mobile towers and Wi-Fi networks
Know your exact location using GPS, Wi-Fi and mobile networks
Use your camera to take photos and record videos
Record sound using your phone's microphone
See the list of accounts on your phone, like Google or email accounts
Read photos, videos, and other files saved in your phone's shared storage

IdentitySensitive2

Access to accounts on the device and your personal profile card

See the list of accounts on your phone, like Google or email accountsfind accounts on the device · GET_ACCOUNTS
Add or remove accounts on your device and delete their saved passwordsadd or remove accounts · MANAGE_ACCOUNTS

ContactsSensitive1

Access to the contacts saved on your phone

See the list of accounts on your phone, like Google or email accountsfind accounts on the device · GET_ACCOUNTS

LocationSensitive2

Access to where your device is, using GPS or network signals

Know roughly where you are, using mobile towers and Wi-Fi networksapproximate location (network-based) · ACCESS_COARSE_LOCATION
Know your exact location using GPS, Wi-Fi and mobile networksprecise location (GPS and network-based) · ACCESS_FINE_LOCATION

Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

StorageSensitive2

Access to files, photos and media saved on your phone's storage

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

CameraSensitive1

Access to your camera to take photos and record video

Use your camera to take photos and record videostake pictures and videos · CAMERA

MicrophoneSensitive1

Access to your phone's microphone to record sound

Record sound using your phone's microphonerecord audio · RECORD_AUDIO

OtherSensitive8

Access to miscellaneous device features that don't fit other categories

Get sign-in tokens for accounts saved on your phone to use online servicesuse accounts on the device · USE_CREDENTIALS
Create its own accounts on your device and read or set their passwordscreate accounts and set passwords · AUTHENTICATE_ACCOUNTS
Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Make your phone vibratecontrol vibration · VIBRATE
Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Show all 8 permission groups ▾Show fewer ▴

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description

The Zoho FSM app enables field technicians and service teams to access, plan, and execute service appointments seamlessly. Unify field teams by connecting all your field operations end-to-end, and maximize productivity. Empower your field teams to provide high quality customer service with a field solution in the palm of their hand. The app provides detailed information on the service request, so agents can plan ahead. Improve first-visit resolution and score better in customer satisfaction. Stay updated 24/7 Receive automated notifications and reminders of scheduled appointments. Use the calendar view to peruse through the appointments in a structured way. Access and update information with just a tap Gain access to work order details, customer history, and service details so you can go prepared. Take pictures, and send notes and attachments for future reference right from the work station. Add/edit Service and Parts from the work station to provide the best service and keep the managers in loop. Find the customer location Follow directions and navigate to the customer location using the embedded GPS. Create trips to record the route taken and keep managers informed about your travel. Record availability and progress Check in to the appointment and keep your teams updated on your progress. Log work hours, apply for leave, and ensure teams schedule accordingly. Invoice and Payments Generate invoices quickly after job completion and share them with the customer. Allow customers to process payments through secure portals and close deals on the spot. Service Reports Update service reports and get customer feedback on the spot. Get the customer's signature right on your device and provide a smooth customer experience from beginning to end.

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