YundaDesk: AI Customer Support

Keep customer conversations moving with YundaDesk, the mobile workspace for customer support and sales teams. Bring messages from the channels connected to your workspace into one inbox, reply on the go and stay in touch with your team. ONE INBOX FOR CUSTOMER MESSAGES Browse customer conversations, unassigned requests and message history. Reply with text, images or files while keeping each conversation in context. TRANSLATION AND AI REPLY SUGGESTIONS Use translation to help communicate across languages. Generate reply suggestions from the conversation, then review and edit them before sending. Add saved quick replies for common questions. TEAM HANDOFFS Pick up waiting conversations, transfer them to colleagues and close resolved requests. New-message notifications help you follow up. Available actions depend on your workspace permissions. CUSTOMER DETAILS CLOSE AT HAND Find customers and view their avatars, contact details and related conversations, so you can continue where you left off. WORK WITH YUNA Use Yuna to organize business context, draft customer replies and prepare a business brief. Check AI-generated content before using it. The app is free to download. Sign in with your YundaDesk account and select a workspace. Features and connected channels depend on workspace configuration. Channel connections and management settings are handled in the web workspace.