WTech FAST Service

WTech FAST Service is the field service application used by engineers across WTech Fire Group. It is an internal tool for staff only — a WTech FAST account is required to sign in, and accounts are issued by the group. It is not available for public use. Engineers use the app to work through their day on site, with or without a mobile signal. Jobs - View assigned job cards, site details and site history - Complete site inspections and asset checks - Record safe plans of action and pre-work sign-offs - Read method statements and risk assessments (RAMS) - Raise and update work orders, including parts and attachments - Produce and submit job reports with photos and customer signatures - Track time on site, activity and on-call periods Vehicles - Complete vehicle inspections - Raise maintenance requests - Request parts and check van stock Expenses - Submit expense claims with receipt photos - Record mileage Other - Request annual leave and view remaining entitlement - Report health and safety incidents - Review queued submissions and notifications Working offline Site work does not wait for a signal. Job data is held on the device, so inspections, reports, work orders and RAMS can all be completed with no connection. Anything submitted while offline is queued and sent automatically once the device is back online. Privacy Where the engineer permits it, a job report records the device location at the point of signing. Photos and files are only those the engineer chooses to attach. No data is shared with third parties and none is used for advertising. Support For access, account or support queries, contact your group IT team.