Repair Sync

Repair Sync is the all-in-one app for running a mobile phone repair shop — from the moment a customer walks in to the moment they collect a fixed device. TRACK REPAIRS Create a ticket in seconds with customer and device details, then move it through your workflow: received, under diagnosis, waiting for approval, waiting for parts, in repair, ready for pickup, delivered. Every status change is logged with a timestamp, so you always know exactly what happened and when. BILL WITH CONFIDENCE Add parts, labour, and other charges to any ticket, track payments received, and see the outstanding balance at a glance. Cost price stays visible only to shop admins, so employees can bill customers without seeing your margins. KEEP CUSTOMERS IN THE LOOP Automatic WhatsApp status updates let customers know the moment their repair is ready — no more phone tag. Share a private tracking link so they can check status themselves, any time. MANAGE YOUR TEAM Add employees and shop admins with their own logins, track daily attendance with punch in/out and breaks, and calculate payroll automatically from actual hours worked and each person's hourly rate. STAY ON TOP OF STOCK Log purchases from suppliers, track remaining stock on parts, and link parts straight to the repair ticket they were used on. SEE HOW YOUR SHOP IS DOING Reports show repair volume, revenue, outstanding balances, and expenses over any date range you choose — so you always know where the shop stands. BUILT FOR MULTI-SHOP OPERATORS TOO Running more than one location? A platform view lets you manage every shop, staff account, and subscription from one place. Repair Sync is built specifically for mobile phone repair shops — not a generic tool bent into shape. Every screen is designed around the actual daily workflow of receiving, fixing, billing, and delivering repairs.