Telepresenz

Telepresenz puts your entire field-operations platform in your pocket. Designed for technicians and field teams who need reliable tools whether they are connected or not. KEY FEATURES • Job Management Receive, claim, and release jobs from a real-time dashboard. Jobs are grouped by date and show priority, status, and assigned team members at a glance. • Guided Workflow Execution Walk through step-by-step procedures with conditional branching, pass/fail checks, manual entries, checklists, grading scales, and acknowledgement sign-offs — all captured and synced back to Telepresenz. • Event & Incident Reporting Create and track events with severity classification, attachments, and automatic 3× upload retry so evidence always reaches the server. • Media Evidence Capture Take photos, videos, and audio recordings directly from the app. Pinch-to-zoom viewer included. Files are uploaded to secure cloud storage. • Real-Time Chat & Calling Message your team or start a voice/video call without leaving the app. • Calendar Month, week, and day views let you see your scheduled work at any time horizon. • Knowledge Base Browse and search reference articles with full HTML rendering so technicians always have the right information on site. • Offline-First SQLite-backed local cache stores executions, tasks, and knowledge articles. Changes sync automatically when connectivity returns. • Push Notifications Firebase Cloud Messaging delivers job assignment and deletion alerts instantly. • Secure by Design JWT authentication with Android Keystore storage. Permission-based access control (PBAC) ensures every user sees only what they are authorised to see. SmartOps Field is part of the Telepresenz SmartOps platform — a multi-tenant field-operations suite covering workflows, assets, events, and team communication. Requires an active Telepresenz organisation account.