CB-Connect

CB-Connect (सी. बी.-कनेक्ट) is the official public grievance and letter tracking application created under the guidance of Hon. Revenue Minister Shri Chandrashekhar Bawankule (Government of Maharashtra). Designed to bring transparency, speed, and accountability to public administration, CB-Connect enables citizens and revenue officials to track the status of petitions, letters, and grievances submitted to the Minister's Office and Revenue Departments across Maharashtra. ============================================== KEY FEATURES OF CB-Connect ============================================== • INSTANT LETTER TRACKING: Track the real-time status of your letter or grievance using your unique Letter ID or phone number. • REAL-TIME SMS ALERTS: Receive instant Marathi SMS updates directly from the official Sender ID (CBCONT) as your application progresses. • AI OCR DOCUMENT SCANNING: Office staff and field operators can rapidly scan paper petitions, auto-extract applicant metadata, and generate digital inward entries. • DEPARTMENTAL WORKFLOW ROUTING: Transparent forwarding of petitions across Secretariat (Mantralaya), Divisional Commissioners, District Collectors, and Tehsildars. • EXECUTIVE SLA DASHBOARD: Real-time SLA monitoring ensures deadline-bound resolution of public grievances without delays. • DIRECT ORDER DOWNLOADS: Access decision letters, signed recommendation orders, and official status updates directly via https://cbconnect.in. ============================================== HOW IT HELPS CITIZENS ============================================== 1. ZERO TRAVEL EXPENSE: No need to travel to district offices or Mantralaya (Mumbai) to check letter progress. 2. 100% TRANSPARENCY: View every department movement, officer remark, and current disposition status. 3. DIRECT CONNECT: Built to fulfill Hon. Minister Shri Chandrashekhar Bawankule's vision of citizen-first good governance. ============================================== PRIVACY & SECURITY ============================================== CB-Connect values citizen privacy. All tracking data and uploaded documents are encrypted using SSL/TLS protocols under strict role-based access control.