ServiceTorch

ServiceTorch is field service software for the trades. Run the whole job from your phone: the schedule, the customer, the quote, the invoice and the payment, without going back to the office. Built for locksmiths, HVAC, plumbing, electrical, garage doors, appliance repair and any team that works out of a van. WHAT YOU CAN DO Schedule and dispatch See every technician's day on one calendar. Assign work, move a job, and everyone's phone updates. Quotes and invoices Build a quote on site, get it approved, turn it into an invoice, and take the payment before you leave the driveway. Take payments Card payments on the spot, with receipts sent by text or email. Drive time and arrival ServiceTorch records travel to each job and starts the work timer when the technician arrives, so hours are right without anyone remembering to press a button. Customers and history Every call, text, quote, job and invoice for a customer, in one place. Van stock and inventory Know what is on every truck without opening the doors. Scan a barcode to check a part, move stock between vans, count what you actually have, receive a delivery straight into the right van, and send faulty parts back to the supplier. Price book Your own services and parts with your own prices, ready to drop into any quote. Calls and texting A business number that rings the right person, with the whole conversation saved against the customer. Torch AI receptionist (optional add-on) Torch AI answers the calls nobody gets to. It speaks to the customer, takes their details, books the appointment straight into your calendar, and replies to texts after hours. Every conversation lands on the customer's record so you can read exactly what was said before you turn up. WHO IT IS FOR Owners who want to know what the day looks like without ringing round. Office staff who want to stop retyping the same job into three places. Technicians who want the address, the history and the price list already on their phone. Service Torch works on the phone and in any web browser, and the two stay in step. An active ServiceTorch account is required. Torch AI and phone numbers are paid add-ons. Visit servicetorch.com to start.