Service-Ding

Service Ding turns every table into a direct line to your staff. When a guest presses the button at their table, the call reaches your team instantly. No more waving, no more waiting, no more missed requests. Restaurants, cafés and bars use Service Ding to serve guests faster, take more orders and earn more tips. Built for the whole team: waiters see their calls, branch managers run their floors, and company admins oversee every location from one platform. CUSTOMER CALLS - Receive table calls instantly - Real-time push notifications - Filter, accept and close calls - See which staff member handled each call - Shorter response times, happier guests TABLE MANAGEMENT - Create and edit tables - Assign call buttons and displays to tables - Organise tables by floor FLOOR MANAGEMENT - Create and edit floors - Manage the tables on each floor - Activate or deactivate floors to control the flow of calls BRANCH MANAGEMENT - Edit your branch information - Set opening and closing hours - View the users in your branch - Track connected devices and gateway status STAFF AND ROLES - Add employees to your branch - Assign the right role to every user - Waiter: dashboard and personal settings - Branch Admin: full branch management - Tenant Admin: company-wide management TABLET AND PIN ACCESS - Create PIN codes for shared tablets - Let the whole team use one device safely - Control who can change table and operational settings DEVICE MANAGEMENT - See every device connected to your branch - Monitor gateway status at a glance NOTIFICATIONS - Instant alerts for new calls - Turn notifications on or off per user PERSONAL SETTINGS - Edit your profile - Change your password - Change the app language - Switch between dark and light mode WHO IT IS FOR Service Ding is built for restaurants, cafés, bars, bistros, beer gardens and hotel restaurants — anywhere guests need to reach a waiter quickly. Whether you run a single location or a group of branches, you manage service, tables and staff from one place. To use Service Ding you need a branch connection. Connect with a QR code or a branch code provided by your company, then sign in with your account.