SignalFlow by TELUS Health

Too often, difficult situations only become visible after they have escalated. SignalFlow helps people and organizations move earlier from awareness and reflection to conversation, support and human-led action. One platform. Earlier signals. Safer action. SignalFlow is a configurable environment that brings together knowledge, AI-guided reflection, personal logging, human support and early signal insight. Organizations select the themes that matter to their people, including wellbeing, social and psychological safety, workplace safety, domestic or relationship violence and integrity. HOW SIGNALFLOW HELPS 1. Build awareness Explore trusted articles, videos and practical guidance that help people recognize situations and understand possible next steps. 2. Explore with Ai Trust Use an AI-guided conversation to reflect, ask questions, find words for what is happening and explore suitable support routes. Ai Trust creates a lower-threshold starting point when someone is not yet ready to speak, report or decide what to do. 3. Reflect in a personal logbook Capture concerns, patterns or observations before deciding whether you want to share or discuss them. 4. Support someone else Find practical guidance for listening to and supporting a colleague, employee, friend or guest with care. 5. Start a human conversation Connect with an available confidential adviser or other support professional when you want to talk, ask for guidance or take a next step. 6. Find the right route Access the information, policies and support routes configured for your organization—from early guidance and informal support to formal routes where needed. 7. See patterns earlier Depending on their role and permissions, authorized professionals can review themes, trends and signals to support earlier understanding and informed action. SignalFlow does not treat a signal as a fact. Technology helps bring context together. People remain responsible for interpretation, decisions and action. Together, these functions help organizations move beyond waiting for reports or incidents. SignalFlow strengthens awareness, listening and conversation, while helping relevant professionals understand where attention or action may be needed earlier. Available themes, content, functions and support routes may vary by organization. IMPORTANT Ai Trust supports reflection and routing. It does not replace human judgment, a confidential adviser or professional support. SignalFlow does not provide medical diagnosis or treatment, legal advice or emergency services. If you or someone else is in immediate danger, contact local emergency services or the urgent support route provided by your organization. PRIVACY How personal information, Ai Trust conversations and logbook data are handled is explained in the privacy notice for your SignalFlow environment. Review that notice before using the app.