TicketLane Dispatch

TicketLane Dispatch is an offline-first field-crew dispatch kanban for small service shops—HVAC and plumbing owners, appliance repair desks, and mobile tech coordinators who need to move real work tickets across New → En Route → On Site → Done without relying on GPS, constant calls, or cloud lock-in. Open the app and land straight on a fullscreen four-lane ops board. Dense ticket cards show the service window, street address, parts-on-truck checklist, and assigned tech so the whole shop floor can see status at a glance. Build tickets fast with a focused composer: job title, typed street address, service window start and end text, priority flag, and free-form scope notes. Attach parts from your reusable shop parts library, toggle mark-loaded on the truck checklist, and pick a tech from your local roster with color chips. Filter the board by tech when you only need one crew member’s lane of work. Move work the way a busy desk actually moves: tap to advance one lane, or long-press to jump a card to any status. Edit full details on the ticket sheet—status history stamps, parts summary, and a done-note field when the job closes. Everything stays on-device in local storage: named day boards (Today, Tomorrow backlog, and more), tech roster with active/inactive flags and default lane colors, and the parts library so nobody retypes the same SKU. A summary strip shows counts per lane, open windows due soon, and an unassigned ticket badge. No network required to run the day’s board. TicketLane Dispatch turns tickets, windows, truck parts, and techs into a live offline kanban built for small shops that need clarity on the floor—not another cloud dashboard.