Ashghal 360

The Ashghal Mobile app offers • Language Selection (English / Arabic) • Register to Ashghal app to apply for e-services • Login: Allow Ashghal registered customers to login to Ashghal 360 app and to apply for 13 e-services listed below • Forget Password: Allow customers to reset their password and submit new password • Continue as a guest: allow citizens and residents to navigate the app without registration or login • My Ashghal: Is a list of e-Services Ashghal registered customers can apply for: • Enquire • Suggest • Complain • Plot Demarcation • House Connection • Grease Trap Permit • Treated Sewage Effluent (TSE) Tankering Permit • NOC for Ashghal Damaged Assets • Directional Signage Request • Street light Installation Request • Retrieve My Previous Requests to follow up on submitted service requests status (Submitted, In Progress or Closed) • Navigate Our Services to get info about the following: • Individuals related services categorized by Ashghal main departments • Companies related services categorized by Ashghal main departments • Government entities related services categorized by Ashghal main departments • Road Announcements: to update citizens about the road announcements in Qatar (Closed; Diverted, Open, Delayed) • Alert Us: To inform Ashghal of something citizens need to bring to our attention, i.e. a hazard on the road that may cause injury or danger to others; data will be stored in MS Dynamic CRM system • Navigate Ashghal Projects to get info about the following: • Key Infrastructure Programs • Featured Projects • Roads • Drainage • Building • Navigate Ashghal Tenders to get info about the following: • Open Tenders • Open Pre-qualifications • Participation Terms • FAQs: Display the most Frequent Asked Questions and their answers, and get customers feedback on how helpful our answer is? • Navigate Media Hub to get info about the following: • Photo Gallery • Video Gallery • Press Release (News) • Contact us: Allow customers to communicate with Ashghal through the different communication and social media channels: phone, email, Facebook, Twitter, Instagram, Linked in, and YouTube; also provides location of Ashghal Customer Service locations. • About Ashghal: An informative page about Ashghal establishment, responsibilities towards Qatar community, and key strategic themes. • Map: locate Ashghal Customer Service locations, and propose directions/routes to these locations. • Favorites: Allow Ashghal customers to select their preferred e-Services and functions regularly used in one place at their fingertips • Call Us: Allow any customer uses the app (regardless he is registered or not) to place a call to Ashghal Customer Service in one click • Settings: allow customers to do the following: • Select Favorite e-services or services in one place • Customers can edit their profile details at any point of time • Select the preferred way of communication (SMS/Email) • Subscription to Ashghal road announcements notification