PlatesReady Order Manager

PlatesReady Order Manager is the all-in-one tablet app for running your restaurant's service — from the first incoming order to the final receipt. Built for busy kitchens and front-of-house staff, it keeps every order, booking, and payment in one fast, focused workspace. LIVE ORDER BOARD • See every active order on one board, grouped by Scheduled, New, Preparing, and Ready. • Advance each order with a single tap through a guided workflow — including the delivery leg (out for delivery, delivery failed, completed). • Handle pickup, delivery, and dine-in orders side by side. • New-order alerts with sound and automatic receipt printing, so nothing is missed. BOOKINGS & RESERVATIONS • Confirm, seat, complete, cancel, or mark no-show in a tap. • View paid deposits and refund previews at a glance. PAYMENTS & REFUNDS • Issue partial or full refunds with clear payout impact — no accidental double charges. • An optional manager PIN keeps sales and financial data private from staff. REPORTS • Daily sales, peak hours, best-selling items, and tips — your day summarized in seconds. PRINTING & HARDWARE • Network thermal (ESC/POS) receipt printing with your logo. • Reprint any past order from searchable order history. BUILT FOR REAL SERVICE • Works offline: actions are queued and synced automatically when you reconnect — orders are never lost. • Stays calm through brief server maintenance and reconnects on its own. • Manage multiple restaurant locations from one login. • Phone and tablet layouts, dark mode, and an accent theme to match your brand. • Available in English, Spanish, French, Ukrainian, Hindi, and Chinese (Simplified & Traditional). PlatesReady Order Manager pairs with your PlatesReady restaurant account. Sign in, and your kitchen comes to life.