PhilaQ Live

PhilaQ brings quality healthcare to your phone — accessible, intelligent, and human. Skip the waiting room, the travel, and the day off work. With PhilaQ you can message a qualified doctor and get a response in about five minutes, or book an HD video consultation with a specialist face to face. Care is available 24 hours a day, 7 days a week, in more than 10 African languages. WHAT YOU CAN DO • Chat consultations — Start a conversation with a doctor and get a response in around five minutes. Describe your symptoms in your own words, share a photo if it helps, and get real medical guidance without leaving home. • Video consultations — Meet a specialist face to face over a secure HD video call. Ideal for follow-ups, second opinions, and anything that needs a proper look. • e-Prescriptions — Receive your prescription electronically after your consultation, so you can go straight to the pharmacy. • Flexible scheduling — Book appointments and follow-ups around your shift, your commute, and your family. • Specialist network — Access more than 50 medical professionals across a range of disciplines. HOW IT WORKS 1. Start a chat. Tell us what is going on — no complicated forms, no long questionnaires. 2. Get care. A qualified health professional reviews your case and responds, by chat or by video. 3. Follow up. Book a follow-up consultation whenever you need one, and pick up where you left off. CARE IN YOUR LANGUAGE Explaining how you feel is hard enough without a language barrier. PhilaQ supports consultations in over 10 African languages, so you can describe your symptoms in the language you actually think in — and be understood the first time. BUILT FOR AFRICAN WORKPLACES AND COMMUNITIES PhilaQ was built for African workplaces, communities, and everyday people seeking healthcare that is accessible, intelligent, and human. Whether you are on a factory floor, behind a desk, in a rural area far from the nearest clinic, or caring for a family at home, quality care should be a few taps away. FOR EMPLOYERS PhilaQ is a hybrid healthcare and workplace wellness platform. Give your workforce round-the-clock access to medical care, cut the hours lost to clinic queues and travel, and support employee wellbeing with programmes designed for African teams. Healthier staff, fewer absent days, and a benefit your people will actually use. YOUR PRIVACY IS PROTECTED Every consultation is secured with 256-bit encryption, and PhilaQ is POPIA compliant. Your medical information belongs to you — it is never sold, and it is never shared without your consent. GET STARTED Download PhilaQ, start a chat, and speak to a health professional today. No waiting room. No queue. Just care, when you need it. PhilaQ is intended to complement, not replace, in-person medical care. In an emergency, contact your local emergency services immediately.