Nudge

Nudge helps business owners and managers turn customer feedback into action. Manage multiple locations, create surveys, track satisfaction, and respond to issues — all from your phone. WHY NUDGE • See how your locations are performing at a glance • Collect honest customer feedback through branded surveys • Act quickly when ratings drop or issues are reported • Give your team the right access with role-based permissions KEY FEATURES Dashboard & overview Get a snapshot of ratings, trends, and key metrics across your business and locations. Surveys & feedback Build and manage customer surveys, share them via QR codes, and review every response in one place. Filter feedback by location, survey, and time period. Nudge Insights Explore survey metrics with clear analytics — rating distribution, completion rates, submission trends, and question-level breakdowns. Incidents Track low-rating responses and customer issues so your team can follow up and resolve problems faster. Customers View customer profiles and activity when respondents share contact details through your surveys. Locations Add and manage physical or virtual locations, assign managers, and connect Google review links to boost public reviews from happy customers. Alerts Set up notifications so you’re informed when important feedback or incidents need attention. Reports Generate and download business reports for deeper analysis and sharing with your team. Team & permissions Invite owners, managers, and staff with role-based access. Control who can manage surveys, locations, reports, and settings. Built for growing businesses Whether you run one location or many, Nudge keeps feedback, operations, and team access organised in a single, easy-to-use app. Get started with Nudge and build stronger customer relationships through better feedback.