Nafric Connect

Nafric Connect — Operations. Facilities. Logistics. Connected. Nafric Connect is the official service management app of Nafric Intertrade Limited. It lets homes, businesses and organisations request facility, maintenance and logistics support — and track every job from request to completion in real time. How it works 1. Submit a service request — Describe what you need, set a preferred date and attach photos. 2. Review your quotation — Accept the quote or make a counter offer before work begins. 3. Track your technician — See live location on a map, get "I have arrived" and "Work commenced" alerts, and chat in-app. 4. Approve material costs — Review and accept spare-part charges before the job is scheduled. 5. Receive your invoice — A branded invoice with VAT and bank details is generated on completion. Confirm payment with one tap. 6. Download reports — Inspection, maintenance, safety and job completion reports, all in one place. For customers • Create an individual or company account • Submit and track multiple service requests • Accept quotations or submit counter offers • View technician live location for safety and tracing • Approve material costs before work is scheduled • Receive branded invoices with VAT and payment details • Download inspection, maintenance and completion reports • Rate technicians and give feedback after each job • Get in-app and email notifications at every stage For technicians • Self-register and build your profile with specialisation, certifications and service areas • Record your National Identity Number (NIN) and International Passport • Share your live location while on a job for safety and tracing • Update job progress and attach reports at every stage • Mark milestones — "I have arrived" and "Work commenced" • Submit material cost requests for customer approval • Chat with customers securely through the in-app message thread For administrators • Approve or decline service requests • Assign technicians to approved jobs • Manage customers, technicians and staff in one dashboard • Suspend or block accounts with mandatory reason logging • Send branded quotation and invoice emails • Monitor all jobs, timelines and audit trails • Track technician locations in real time Service categories Facility Management • HVAC / Air Conditioning • Electrical Support • Civil Works • Plumbing • Painting & Renovation • Procurement Support • Logistics Support • Equipment Supply • Marine & Operations Support • General Maintenance • Emergency Support Security & trust • Identification verification (NIN and International Passport) • Contact details locked to in-app chat until work commences, protecting both parties • Role-based access with row-level security on every record • Immutable audit logs for job status changes and decisions • Account suspend and block controls for rule enforcement • Encrypted transport (HTTPS) across the app About Nafric Intertrade Limited Nafric Intertrade Limited is a Lagos-based operations, facilities and logistics company. Nafric Connect brings our service coordination online — so customers get transparency, technicians get clear job instructions, and administrators get full oversight. Contact Suite 33, Tobafax Complex, Plot 680, Ekoro Command Road, Ekoro, Lagos, Nigeria Email: [email protected] Phone: 08124116525, 08142452443 Website: www.nafrictrade.com