M-Partner

M-Partner is a professional field service management application designed for technicians, mechanics, service engineers, installation teams, and support partners. The app enables service professionals to efficiently manage customer visits, installations, maintenance activities, AMC services, warranty support, and service requests directly from their mobile devices. M-Partner works seamlessly with the Medge ecosystem, helping businesses deliver faster, more organized, and more reliable after-sales service experiences. Key Features: ✓ Service Request Management View, accept, and manage assigned service requests in real-time. ✓ Installation Management Track installation assignments, update completion status, and record installation details. ✓ AMC Service Visits Manage Annual Maintenance Contract (AMC) schedules and service activities. ✓ Warranty Service Support Handle warranty-related service requests and update service records instantly. ✓ Job Assignment Tracking Receive job assignments directly from administrators and support teams. ✓ Real-Time Status Updates Update job progress, service completion, and customer feedback on the go. ✓ Customer Information Access View customer details, service history, and product information before visits. ✓ Upload Service Reports Attach photos, documents, inspection reports, and service notes. ✓ Visit Tracking & Activity Logs Maintain detailed records of service visits and completed tasks. ✓ Notifications & Alerts Receive instant notifications for new assignments, schedule updates, and important service activities. ✓ Secure Access Role-based access ensures that technicians and service partners can securely manage assigned tasks. Who Can Use M-Partner? • Service Technicians • Field Engineers • Mechanics • Installation Teams • Maintenance Staff • Service Partners • Customer Support Engineers • AMC Service Providers Benefits of M-Partner • Faster service delivery • Improved technician productivity • Better customer satisfaction • Real-time job tracking • Centralized service records • Efficient AMC management • Easy reporting and documentation • Improved communication between teams Whether you are performing installations, maintenance visits, warranty services, or customer support activities, M-Partner helps you stay organized and productive from anywhere. Download M-Partner today and simplify field service operations with a powerful technician and service management platform. For support or assistance: Email: [[email protected]](mailto:[email protected]) Phone: +91 8961764243