使い方サポート

Name: 使い方サポート
Author: KDDI株式会社

LiveKDDI株式会社57 apps · 368.4M installsToolsFreecom.kddi.newsupport

Usage support supports customers' convenient and comfortable smartphone life.

Alert me ★ Watch Open in Play ↗

Total installs: 7,808,634
Installs / day: +4.6K
Rating: —★
Released: —
Last update: 7 Oct 2026
Countries: 0/1

Installs per day

gain of the exact counter

All

Daily tracking since 11 Oct 2026 · history grows every day

Install history

exact counter from Google Play

All

Daily tracking since 11 Oct 2026 · history grows every day

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Live 0Listed, not installable 1Not listed 0

United States

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
Collects data Personal info and App activity
Data is encrypted in transit
You can ask for your data to be deleted

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

25 in 9 groups

9 Sensitive10 Notable6 Routine

What this app can do with your phone

Know roughly where you are, using mobile towers and Wi-Fi networks
Know your exact location using GPS, Wi-Fi and mobile networks
Use your camera to take photos and record videos
Record sound using your phone's microphone
Call phone numbers without your input, which may cost you money
Read photos, videos, and other files saved in your phone's shared storage

LocationSensitive2

Access to where your device is, using GPS or network signals

Know roughly where you are, using mobile towers and Wi-Fi networksapproximate location (network-based) · ACCESS_COARSE_LOCATION
Know your exact location using GPS, Wi-Fi and mobile networksprecise location (GPS and network-based) · ACCESS_FINE_LOCATION

PhoneSensitive2

Access to phone calls, call history, and voicemail

Call phone numbers without your input, which may cost you moneydirectly call phone numbers · CALL_PHONE
See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE

Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

StorageSensitive2

Access to files, photos and media saved on your phone's storage

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

CameraSensitive1

Access to your camera to take photos and record video

Use your camera to take photos and record videostake pictures and videos · CAMERA

MicrophoneSensitive1

Access to your phone's microphone to record sound

Record sound using your phone's microphonerecord audio · RECORD_AUDIO

Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE

Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE

OtherNotable13

Access to miscellaneous device features that don't fit other categories

See Bluetooth settings and connect to paired devices like headphones, speakers or watchespair with Bluetooth devices · BLUETOOTH
Turn Bluetooth on or off and find and pair with nearby Bluetooth devicesaccess Bluetooth settings · BLUETOOTH_ADMIN
Change how your phone connects to networks, like switching connections on or offchange network connectivity · CHANGE_NETWORK_STATE
Receive data sent to all devices on your Wi-Fi network, which uses more batteryallow Wi-Fi Multicast reception · CHANGE_WIFI_MULTICAST_STATE
Connect to or disconnect from Wi-Fi networks and change saved Wi-Fi settingsconnect and disconnect from Wi-Fi · CHANGE_WIFI_STATE
Close other apps that are running in the backgroundclose other apps · KILL_BACKGROUND_PROCESSES
Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Check whether automatic sync is turned on for your accountsread sync settings · READ_SYNC_SETTINGS
Make your phone vibratecontrol vibration · VIBRATE
Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Read more · all 25 permissions Show less

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Download

Full description

使い方サポートは、お客さまのデジタルライフをもっと便利にする情報「つかトピ」の配信をはじめ、スマホ診断や周辺機器・遠隔操作による使い方サポート、お電話・チャットでの相談など、幅広くサポートします。 ※auご契約またはUQ mobileご契約のお客さまでauIDをお持ちのお客さまのみアプリをご利用いただけます（povoご契約のお客さまはご利用いただけません）。 ※チャット機能の対応OSは、Android™ 7.0以上となります。～主な機能～ 1.役立つ情報をお届け・あなたのデジタルライフをもっと便利にする情報(つかトピ)をチェックできます。・使い方サポートアプリにあるFAQや使い方のデジタルガイドから知りたい情報をすぐに見つけられます。 2.お問い合わせ機能・お問い合わせの予約機能・電話やチャットでのお問い合わせ機能および電話お問い合わせの予約機能 3.スマホの診断機能・スマホの症状や動作の不具合等を簡単に診断して解決方法を分かりやすくご案内 4.ネットワークスピードチェック機能・通信速度が遅いな？と思った時にネットワークのスピードを計測することで、ご利用環境の把握や、スピード向上のためのアドバイスを確認できます 5.操作方法サポート・スマートフォン・タブレットはもちろん気になるアプリのご利用方法、TVやオーディオなどスマートフォン・タブレットとつながる機器との接続・操作方法を分かりやすくご案内 6.初期設定サポート・スマートフォン・タブレット購入時の初期設定やデータ移行を専門のアドバイザーがお手伝い

What's new

いつもご利用ありがとうございます。前回のリニューアルを踏まえ、より快適にご利用いただけるよう改修を行いました。リニューアルでは、デジタルライフをもっと便利にする情報「つかトピ」を追加し、画面デザインも新しくしました。また、「電話予約」「今すぐ電話」で、アドバイザーからのインターネット電話に対応しました。これに伴い、プライバシーポリシーを一部変更しました。今後とも使い方サポートアプリをよろしくお願いいたします。

Similar apps

in Tools, most installs per day first

More similar apps