KaapiOne

Your Complete Coffee Equipment Command Center Kaapi Machines brings professional coffee equipment management to your fingertips. Whether you run a café, restaurant, hotel, or office, get instant visibility and control over your commercial coffee machines with our all-in-one customer app. Effortless Machine Management View all your installed Kaapi machines across locations Check warranty status and coverage details instantly Track preventive maintenance schedules Access complete service history for each machine Monitor machine health and uptime Fast, Hassle-Free Service Log service requests in seconds with photos and detailed descriptions Select the exact machine and issue category Track your complaint status in real-time from creation to resolution Get live updates when technicians are assigned and on their way View complete ticket timeline with transparent status updates Reopen tickets if issues persist Order Tracking at Your Fingertips Browse all past and current orders with full details See order status, delivery dates, and invoice information View line items, machine counts, and pricing Filter by date range, status, or location Smart Notifications Instant alerts when your service request is acknowledged Updates when technicians are assigned or visit scheduled Reminders for upcoming preventive maintenance Resolution confirmations and closure notifications Secure & Simple Access Quick OTP-based login—no passwords to remember Your mobile number is your key Multi-site support for businesses with multiple locations Secure access to your data only Built for India's Coffee Professionals Kaapi Machines is India's premier end-to-end coffee solutions partner, serving thousands of cafés, hotels, restaurants, and offices nationwide. We distribute world-class equipment from 25+ leading international brands and provide comprehensive support including installation, training, and ongoing service. Why Choose Our App? ✓ 24/7 access to service and support ✓ Reduced downtime with faster ticket resolution ✓ Complete transparency on warranties and maintenance ✓ Historical data for better planning ✓ Direct connection to certified Kaapi technicians Perfect For: Café owners and baristas Restaurant & hotel managers Office administrators QSR chains Anyone managing Kaapi commercial coffee equipment What You Can Do: Raise complaints and service requests instantly Track all open and closed tickets View complete order history Monitor warranty status per machine Schedule and track preventive maintenance Add photos/videos to service requests Communicate directly with support team Manage multiple sites from one account Get started today and experience professional coffee equipment management designed specifically for India's hospitality and corporate sectors. Download now and take control of your coffee service operations.