Intellicon Admin

Name: Intellicon Admin
Author: Intellicon

LiveIntellicon5 apps · 484 installsBusinessFreecom.intellicon.dashboard

Intellicon offers the Dashboard to view real time stats of the Agents and Queues

Alert me ★ Watch Open in Play ↗

Total installs: 90
Installs / day: 0
Rating: —★
Released: 9 Mar 2022
Last update: 10 Mar 2022
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

1 in 1 group

0 Sensitive0 Notable1 Routine

OtherRoutine1

Access to miscellaneous device features that don't fit other categories

Connect to the internet to load content and send datafull network access · INTERNET

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description

Intellicon Mobile application offers the Dashboard to view the real time details and stats of the agents and Queues of all the social channels. Intellicon Administrator can see the real time stats of Interactions displayed in the form of Charts. In these charts the administrator is able to see the channel wise interaction stats, details of the queues. This application also offers the facility to the administrator to see the real time Agent’s Presence details and also the Top Work Codes counts of the last 24 hours are displayed. Intellicon application provides the stats of two important things i.e. Queues and Agents. Key Features of Intellicon app are: Supports all 12 channels (voice and non voice). Stats of calls in IVR and waiting state. Display average talk and hold time for only Call Channel. Supports unlimited queue and Agents. Shows the number of Ringing, Active, Answered and Abandoned Interactions. Shows the states of Agents either Ready, Unavailable or on Break. Shows the number of interactions answered by the agents. Shows the Abandoned interaction counts by the agents in a day. Displays mostly used work codes in a day. Benefits for users: All integrated social channels are available. Assigned queues are available. Can see the stats of all agents. Can see the stats anywhere and at any time. Quickly view the interaction stats.

What's new

Initial Release

Growing in Business

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