IonPilot

IonRider is the official mobile companion to FlashOps Center — IonDynamics Energy's cloud platform for managing mobile EV-charging robots (FlashBot), charging hubs (FlashHub) and charging base stations (FlashBase). It is built for fleet operators, on-site technicians and operations managers who need a fast, secure, on-the-go way to keep their charging assets running. You sign in with the same FlashOps Center account you use on the web, and every screen is permission-aware: customers see only the devices that are assigned to them, while administrators see the full fleet. KEY FEATURES • Live device monitoring See online / offline status, state of charge, power, voltage, temperature and connectivity for every FlashBot, FlashHub and FlashBase you operate, pushed in real time over a secure WebSocket channel. • Automatic task tracking Charging sessions (EV charging, AC power supply, base-to-bot top-up, external charging, V2G discharge) are detected automatically from the device telemetry. Browse running tasks, drill into per-task energy and duration metrics, and review history with multi-dimensional filters. • Direct device control Authorised users can open the cable hatch, deploy or retract the charging cable, adjust volume, start or stop a charging session, and follow the command status (pending → sent → executing → executed) without leaving the app. • Smart alerts and notifications Receive push notifications for low battery, device offline, faults and custom alert rules configured in FlashOps Center. Acknowledge, mute or resolve alerts directly from the notification list. • Energy dashboard At-a-glance daily, weekly and monthly views of energy delivered, sessions completed and average session duration across the fleet you can access. • Built for the field Dark theme by default, full English and Simplified Chinese localisation, responsive layouts for phones and tablets, and a session that survives poor network conditions thanks to automatic retry and reconnection. WHO IT'S FOR IonRider is intended for IonDynamics Energy customers and partners who already have a FlashOps Center account. It is a B2B operations tool — it will not show any data unless an administrator has assigned at least one device to your user. DATA AND PRIVACY The app talks only to your tenant on https://operation.iondynamics.energy over TLS. We do not sell your data, do not run third-party advertising SDKs, and do not embed analytics that are not strictly necessary for operations. Full details are in our Privacy Policy, available in-app from the login screen and at https://operation.iondynamics.energy/privacy. SUPPORT Need help, an account, or want to report a bug? Email us at [email protected].