DCC Frontline - Duct Cleaning

DCC Frontline is the job-execution app for Duct Clean Co. (DCC) cleaning crews – technicians, team leads and supervisors. It is an internal business tool: you need a DCC crew account to sign in. There is no public sign-up and nothing to buy in the app. DCC cleans kitchen exhaust ducts and air-conditioning ducts for hotels, restaurants, hospitals and commercial buildings, usually at night after the site closes. This app takes a crew through a job from the moment it is assigned to the client's sign-off. WHAT YOU CAN DO • See your jobs – Upcoming, Active, Rework and Completed, plus a schedule view of your shifts. • Accept or decline an assignment – with a reason, so the planner can re-staff. • Read the job packet – site address and access instructions, scope of work by section, the crew on the job and the equipment planned. • Check in on site – GPS check-in confirms each crew member is at the site and records attendance. • Complete the safety checklist – permit and safety items must be ticked before work can start; a failed item puts the job on a safety hold. • Work section by section – the team lead allocates sections to technicians; each section needs before, during and after photos before it can be marked done. • Record readings and notes for each section. • Report issues – raise a problem, a work stoppage or extra scope found on site, with photos. The operations team is notified straight away. • Team-lead self-check – a quality checklist once every section is done. • Supervisor verification – the supervisor reviews the evidence and passes the job or sends named sections back for rework. • Client handover – show the client a summary of the work, record their observations and capture their signature on the phone. • Check out – close the shift and submit the job to the office. • Work without signal – every step and photo is saved on the phone first and syncs automatically when the connection returns. • Get notified – alerts for new jobs, schedule changes, rework and decisions from the office. • Manage your profile – change your password, review app permissions and read the help guide. Prices and commercial details are never shown in this app. PERMISSIONS • Camera – to take before, during and after photos of the work. • Location – for site check-in and to tag photos. • Notifications – to tell you about new jobs and changes. WHO IT IS FOR Duct Clean Co. crew members only. Accounts are created by DCC administrators. If you are a DCC client, use the DCC Connect app instead. For access or support, contact your DCC supervisor or administrator.