Chalzo

Chalzo Logistics is the merchant app for the Chalzo shipping platform. Book orders, compare live courier rates, track every parcel and manage your wallet — from your phone, without opening a laptop. BOOK IN SECONDS • Create an order with buyer, package and product details in one form • Live rates from every serviceable courier, sorted by price • Rates re-price themselves as you edit weight, dimensions or pincode • Save regular buyers and pickup warehouses for one-tap reuse • Bulk import orders from Excel or CSV TRACK EVERYTHING • Live scan timeline for every shipment • Scan an AWB barcode with your camera to jump straight to tracking • Pull the latest status from the courier on demand • Share a public tracking link with your buyer • Download the shipping label as a PDF MONEY, CLEARLY • Wallet balance, credit limit and spendable amount at a glance • Online recharge, plus offline recharge requests • COD remittance schedule and payout history • Full transaction statement with recharges, debits and refunds RUN THE OPERATION • NDR orders — act on failed delivery attempts before they turn into RTO • RTO Shield — risk scoring on orders before you ship them • Weight disputes — review courier weight discrepancies and raise a dispute with photos • Pickup requests — schedule pickups by warehouse, courier and date • Rate calculator and your full rate card, always current KNOW YOUR NUMBERS • Dashboard with today's bookings, deliveries, RTO and COD to collect • Shipment trends, status pipeline and courier performance • Top destinations, top products, repeat customers and high-RTO pincodes • Custom report builder with saved reports YOUR STORE, CONNECTED • Shopify order sync • API keys and webhooks for your own integrations • Custom label design and a branded public tracking page • Team members with role-based access WHO IT'S FOR Chalzo Logistics is built for D2C brands, online sellers and businesses that ship regularly across India. It is a companion app to your Chalzo merchant account. AN ACCOUNT IS REQUIRED You need an active Chalzo merchant account to sign in. You can register directly in the app — verification of your email and WhatsApp number is required before your account is activated. KYC is required before shipping.