CallEye Agent

CallEye Agent is the app used by call-centre agents whose company runs CallEye. It is only useful if your company has a CallEye account: your administrator creates your account and gives you your sign-in details. WHAT THE APP DOES • Shows the contact lists your manager assigned to you • Places the call from your own phone, in one tap • Lets you record the outcome of the call and a note • Schedules a callback, which moves to the top of your list on the day • Works without a network: everything syncs when the connection returns • Available in English, French and Arabic SIGNING IN Your administrator creates your account. You sign in with the phone number or the email address they gave you — there is no sign-up in the app. Signing in on a new phone signs you out of the previous one. WHAT THE APP DOES NOT DO • It does not record the audio of your calls • It does not read your call log or your personal contacts • It does not track your location PERMISSIONS • Phone: to place the call, and to measure how long it lasted for your employer's activity reports. Without this permission the app opens your phone's keypad and you press call yourself. Privacy policy: https://calleye.pro/legal/privacy Data deletion: https://calleye.pro/legal/data-deletion