RETMS

RETMS – Removal of Encroachment Tracking & Management System RETMS is a digital platform developed to streamline the tracking, inspection, approval and management of encroachment-related cases, permissions and departmental workflows. The application supports authorized users in handling cases related to encroachment, unauthorized construction, nuisance complaints, illegal factory operations, old building-related matters, colony department processes and other related municipal activities. For authorized departmental users, RETMS provides a structured workflow to review cases, conduct inspections, prepare inspection reports, upload documents, update case status, manage notices, track departmental actions and monitor progress through dashboards and reports. RETMS helps digitize manual processes and improves coordination between citizens and municipal officials by providing structured case handling, timely status updates, better visibility of pending actions and improved accountability across the workflow. The app is intended for citizens using available public services and authorized municipal officers involved in inspection, monitoring, approval, reporting and enforcement-related activities.