Peleng: Protected Sales Inbox

Your team sells. Your customer base stays yours. Peleng brings Instagram, WhatsApp and Telegram into one protected sales workspace. Managers handle assigned conversations. Customers receive replies in their language. You keep control of customer contacts, connected accounts and team results. PROTECT YOUR CUSTOMER BASE Give your team customer conversations without handing over your customer base. With Client Base Protection enabled, managers work with protected customer aliases. Phone numbers, email addresses, usernames and contact links are protected in messages, translations, images and related system fields. Protection works in both directions. Attempts to send personal contacts are blocked and recorded. The owner controls access requests, approved business contacts and protection settings, and can review the protection journal. Your team works inside Peleng without receiving passwords for connected business accounts. THREE CHANNELS. ONE PROTECTED WORKSPACE. Bring Instagram, WhatsApp and Telegram conversations into the same sales process. Connected channels share your team, assignment rules, translation and response control. Work from Android or the web with the same workspace and conversation history. THEY WRITE IN THEIR LANGUAGE. YOUR TEAM WORKS IN THEIRS. Peleng translates conversations automatically when needed. Managers read incoming messages in their interface language and reply in their working language. Customers receive replies in their own language. The owner follows conversations from their own Peleng interface. View the original message for context, without copying text into an external translator before every reply. KEEP EVERY LEAD IN SIGHT Assign leads to available team members. See unanswered conversations, overdue responses and the person responsible. Track first-response SLA, response cycles and workload with your business hours taken into account. Push notifications bring attention to conversations that need action. SEE HOW YOUR TEAM SELLS Follow lead volume, sales, conversion and response times. Keep completed conversations in history and return to active work when customers write again. For Instagram, identify buying intent in comments and configure first-contact and moderation rules. ONE WORKSPACE, ONE SUBSCRIPTION Each paid workspace includes its owner and up to five managers. Supported channels inside that workspace share one subscription; billing is per workspace, not per connected channel. Google Play shows the current price, any eligible trial and renewal terms before purchase. Create your account, connect your business channels and set your team rules. Channel connections and messaging follow each provider's account requirements, permissions and messaging rules. Peleng is an independent product and is not affiliated with or endorsed by Meta, Instagram, WhatsApp or Telegram.