BiomedRx

BiomedRx is an AI-powered healthcare technology management platform connecting biomedical equipment technicians, healthcare providers, medical equipment manufacturers, independent service organizations, employees, applicants, and members of the BiomedRx community. Troubleshoot medical equipment, coordinate field service, manage work orders, access technical resources, and maintain service documentation from virtually anywhere. BIOMED AI EQUIPMENT SUPPORT Use Biomed AI to help troubleshoot medical devices and healthcare technology. Enter equipment information, describe a technical problem, and receive organized guidance that can help qualified personnel identify possible causes and appropriate next steps. Biomed AI supports equipment service and maintenance. It does not provide medical advice, diagnosis, or treatment. Always verify information against current manufacturer documentation, facility procedures, applicable standards, and qualified technical judgment. WORK ORDERS AND FIELD SERVICE Authorized users can: • Request or initiate service • Receive dispatched work orders • Track service-event status • Record equipment condition and completed work • Add job-related photographs and videos • Communicate with clients, technicians, and dispatchers • Close work orders from the field • Update online service reports SERVICE REPORTS AND TECHNICAL RECORDS Access organized equipment and service information, including: • Equipment inventories and service histories • Preventive-maintenance records • Electrical-safety testing information • Calibration and inspection results • Repair documentation and field-service notes • Manuals, schematics, photographs, and videos PUBLIC MEMBERSHIP Public users may purchase a BiomedRx membership for $45 per month. Membership benefits may include: • Biomed AI medical-equipment troubleshooting • Information about upcoming BiomedRx projects • 24-hour technical support through participating biomedical equipment technicians and service professionals • Employment applications for BiomedRx and affiliated HTM companies • Applications to join the BiomedRx Service Network as an independent service organization EMPLOYEES, AFFILIATES, AND NETWORK MEMBERS Authorized BiomedRx employees, affiliates, and service-network members receive access through their relationship with BiomedRx. Available professional tools may include: • AI-assisted equipment troubleshooting • Work-order creation, response, management, and closeout • Preventive-maintenance and electrical-safety testing workflows • Equipment records, manuals, and schematics • Dispatch, scheduling, logistics, and field-service coordination • Online service-report updates with photographs and videos • Manufacturer field-service call management HEALTHCARE PROVIDERS Authorized healthcare-provider clients can request service, review equipment information, monitor work-order progress, communicate with service personnel, and access online service-report resources. MEDICAL EQUIPMENT MANUFACTURERS Manufacturers can coordinate installations, preventive maintenance, inspections, repairs, field modifications, recalls, applications support, and other field-service requirements through the BiomedRx Service Network. EMPLOYMENT AND NETWORK OPPORTUNITIES Qualified professionals can apply to work with BiomedRx or participating affiliated companies. Independent service organizations may also apply to join the BiomedRx Service Network and receive eligible field-service opportunities. ONE CONNECTED HTM SERVICE NETWORK BiomedRx brings technical support, service coordination, field documentation, equipment information, and professional opportunities together in one mobile platform. Feature availability depends on account type, organization, service territory, permissions, and app version. Certain services, memberships, and professional opportunities may not be available in every location.