RemoteService Connect

RemoteService Connect (formerly RemoteConnect) connects your vehicle to your workshop for the duration of an agreed remote session. HOW IT WORKS • Your workshop gives you a session code – or a link or QR code. • Connect your phone or tablet to the vehicle: a USB-C Ethernet adapter plus the diagnostic cable your workshop specifies, a K+DCAN USB cable with a USB-C OTG adapter, or a compatible diagnostic interface. • Enter the code and tap “Start session”. While the session runs, your workshop can diagnose and code your vehicle as if it were on site. WHAT YOU SEE • A permanent notification for as long as the workshop has access • Connection quality and your vehicle's battery voltage • A chat with your workshop – text, photos and videos • One tap ends the session at any time. WHAT THE APP DOES NOT DO • It never works on your vehicle on its own and only talks to it during a session you started. • Nothing happens without a valid code from your workshop. • No account, no ads, no tracking. SECURITY • Encrypted connections. The chat and – by default – the diagnostic connection are end-to-end encrypted between your device and your workshop. • Your workshop can additionally require end-to-end encryption and servers in the EU. YOU NEED • A session code from your workshop • A USB-C Ethernet adapter and the diagnostic cable your workshop specifies, a K+DCAN USB cable with a USB-C OTG adapter – or a compatible diagnostic interface • Follow your workshop's instructions, e.g. switch on the ignition or connect a battery charger. The app is free and has no in-app purchases. Sessions are provided by your workshop.