App Intel

Gen2Chat

LiveGen2B1 app · 0 installsBusinessFreeai.gen2b.mobile

Mobile workplace for Gen2B customer support operators

Alert me★ WatchOpen in Play ↗
Total installs
0
exact · Play shows 0+
Installs / day
0
since last crawl
Rating
—★
— ratings · — reviews
Released
11 Sept 2026
1mo ago
Last update
7 Oct 2026
v1.1.0 · 5d ago
Countries
—
not checked yet

Install history

exact counter from Google Play
00.30.50.8110 Oct12 Oct13 Oct
00.30.50.8110 Oct12 Oct13 Oct

Installs per day · last 90 days

00.30.50.8111 Oct12 Oct13 Oct11 Oct: 012 Oct: 013 Oct: 0

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Permissions

15 in 5 groups
7 Sensitive3 Notable5 Routine

What this app can do with your phone

  • Use your camera to take photos and record videos
  • Record sound using your phone's microphone
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
  • Show its own windows or bubbles on top of other apps you are using
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
CameraSensitive1

Access to your camera to take photos and record video

  • Use your camera to take photos and record videostake pictures and videos · CAMERA
MicrophoneSensitive1

Access to your phone's microphone to record sound

  • Record sound using your phone's microphonerecord audio · RECORD_AUDIO
OtherSensitive9

Access to miscellaneous device features that don't fit other categories

  • Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
  • Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Make your phone vibratecontrol vibration · VIBRATE
  • Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
Gen2Chat is the mobile workplace for support operators on the Gen2B customer support platform. Take customer conversations and reply to them from your phone exactly as you would from the web version of the platform. The app is made for employees of companies running the Gen2B platform. Signing in requires a corporate operator account — there is no in-app registration. FEATURES • Incoming requests: new chat offers with an acceptance timer — accept or decline in one tap. • Every channel in one place: conversations from Telegram, WhatsApp, Instagram, the web widget and other connected channels all look the same. • Full conversation history, including the AI assistant's work before the chat was handed over to a human. • Attachments: send photos and files, with a preview before sending. • Voice messages: record a voice reply and play back voice messages from the customer. • Swipe to reply to a specific message, read receipts and delivery states. • Push notifications: new requests and messages arrive instantly and open straight into the right chat. • Operator availability: Active, Pause, Away — control whether new chats are routed to you. • Multiple projects: switch between your company's projects without signing out. • Personal daily analytics: accepted, closed and missed conversations, average response time, customer ratings. • Search across chats and messages. • Dark theme and three interface languages: Russian, English and Kazakh. ABOUT THE PLATFORM Gen2B is an omnichannel customer support platform with an AI assistant: the assistant answers routine questions on its own and hands the conversation over to a human operator when one is needed. Learn more at gen2b.ai. Privacy policy: https://gen2b.ai/gen2chat-privacy-policy

What's new

• Project access only for the Supervisor and Operator roles; the app notices a role change on its own. • The saved project is checked on launch, no more endless reconnecting. • Notifications without the client's name and message text. • Incoming chats: accept right from the notification; the reply timer shows when a reply is overdue. • Password reset and profile: false error fixed, save and 2FA errors are shown. • The app is updated to the new Expo platform (SDK 57).

Growing in Business

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