App Intel

GR IT Services Helpdesk

LiveGR IT Services1 app · 5 installsBusinessFreeae.gritservices.helpdesk

Raise tickets, chat live with engineers, and follow your IT requests on the go!

Alert me★ WatchOpen in Play ↗
Total installs
5
exact · Play shows 5+
Installs / day
0
since last crawl
Rating
—★
— ratings · — reviews
Released
20 Jul 2026
3mo ago
Last update
15 Sept 2026
v0.2.6 · 27d ago
Countries
—
not checked yet

Install history

exact counter from Google Play
4.96.27.48.71010 Oct11 Oct12 Oct
4.96.27.48.71010 Oct11 Oct12 Oct

Installs per day · last 90 days

00.30.50.8111 Oct12 Oct12 Oct11 Oct: 012 Oct: 0

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • Collects data Personal info, Messages and 5 others
  • Data is encrypted in transit
  • You can ask for your data to be deleted

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

11 in 4 groups
3 Sensitive3 Notable5 Routine

What this app can do with your phone

  • Use your camera to take photos and record videos
  • Read photos, videos, and other files saved in your phone's shared storage
Photos/Media/FilesSensitive1

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
StorageSensitive1

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
CameraSensitive1

Access to your camera to take photos and record video

  • Use your camera to take photos and record videostake pictures and videos · CAMERA
OtherNotable8

Access to miscellaneous device features that don't fit other categories

  • Use NFC to talk with tags, cards and readers held close to your phonecontrol Near Field Communication · NFC
  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Make your phone vibratecontrol vibration · VIBRATE
  • Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
The GR IT Services Helpdesk app is the mobile companion to the GRITSERVICES managed-IT support platform for employees of organizations that have engaged GRITSERVICES as their IT partner. Whether you're stuck on a Microsoft 365 issue, a VPN that won't connect, a new starter that needs an account, or a phishing email you want to flag this app keeps you connected to your dedicated engineers, from anywhere. WHAT YOU CAN DO • Raise an IT support ticket in under a minute • See every ticket's status Open, In Progress, Pending, Resolved • Reply to engineers directly from your phone, with attachments • Chat live with the support team during business hours • Get notified the moment an engineer replies even with the app closed • Read the knowledge base: password resets, M365 tips, VPN how-tos • Sign in once with biometric (fingerprint / face) no passwords typed daily • Switch between Light, Dark, and System themes BUILT FOR BUSINESS • Screen-capture blocked inside the app • Biometric unlock on every launch, so a lost phone doesn't expose your tickets • No ads. No analytics SDKs. No third-party trackers. Your tickets stay between you and your IT team WHO IT'S FOR This app is for customers of GRITSERVICES (gritservices.ae) a Dubai based IT managed-service provider serving SMBs and enterprises across the UAE. Microsoft Gold Partner. If your organization isn't using GRITSERVICES yet, sign-in won't work visit gritservices.ae to learn more. SUPPORT • Email: [email protected] • Phone: in-app, business hours • Privacy policy: it.gritservices.ae/privacy ABOUT GRITSERVICES Ghulam Rasool IT Services LLC, Dubai & Abu Dhabi. Microsoft CSP Partner. We run IT so you don't have to.

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