Your Help Hub - Clients

Book local vetted cleaners & tradespeople. Trusted local cleaners and tradespeople. Vetted and background checked. 5* service. All managed in YHH-App. How does Your Help Hub work? 1. Enter your postcode to see if there are any cleaners in your area 2. Choose frequency, duration and date 3. Enter your contact information 4. View cleaner’s profiles before choosing your cleaner, confirm your booking - all in-App. What do you get with Your Help Hub? The cleaner’s profile includes the hourly rate they charge and other services they can provide, which may help with some of your daily chores. No expensive monthly agency fees, you just pay your cleaners hourly rate securely through Stripe the number one online payment platform. You have full control of your cleaning schedule through you’re Your Help Hub App. How is Your Help Hub different? It’s a lot safer, more robust and straightforward We go out of our way to make the whole process as seamless as possible – so you can transform your home just by pressing a button. Why should you choose Your Help Hub? No date mix ups. No problems with cash. No stress - and no mess. Just an easy experience, great customer service tried and tested system that works. Our Vetting Process: All our professional cleaners & tradespeople are vetted and checked, with at least 6 months’ experience. We interview every professional and do an 7-stage vetting process. We collect reviews and feedback from every booking to ensure 5* quality. - Features - + Convenient booking process: To make a new booking, just tell us when and how often you need your cleaner and we’ll match you with insured cleaners available for your appointment/s. + Receive live notifications through you’re Your Help Hub App when your cleaner arrives and when they have finished cleaning your property. + Profiles of cleaners: When making a new booking, you’ll see profiles of the available cleaners, including ratings and reviews from current and previous customers. + Overview of all your appointments: See all your upcoming appointments to help you plan your schedule. + Chat with your cleaner: You can chat with your cleaner at anytime using our integrated chat feature. + Secure online payments: Pay securely with any major credit/debit card. You’ll receive your electronic invoice via App & email after the payment has been processed.