App Intel

Helpdesk Helps

LiveHelpserver Limited1 app · 1 installsBusinessFreeuk.co.helpserver.helpdesk

Tickets, replies, and people for your Helpdesk Helps workspace.

Alert me★ WatchOpen in Play ↗
Total installs
1
exact · Play shows 1+
Installs / day
0
since last crawl
Rating
—★
— ratings · — reviews
Released
—
—
Last update
29 Sept 2026
v1.3 · 14d ago
Countries
1/30
live · checked 7h ago

Install history

exact counter from Google Play
11.21.51.7211 Oct12 Oct13 Oct
11.21.51.7211 Oct12 Oct13 Oct

Installs per day · last 90 days

00.30.50.8112 Oct13 Oct13 Oct

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Live 1Listed, not installable 29Not listed 0
United Arab Emirates
Argentina
Australia
Bangladesh
Brazil
Canada
Colombia
Germany
Egypt
Spain
France
United Kingdom
Indonesia
India
Italy
Japan
Kenya
South Korea
Mexico
Nigeria
Philippines
Pakistan
Poland
Russia
Saudi Arabia
Thailand
Türkiye
United States
Vietnam
South Africa

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • Shares data with third parties Personal info
  • No data collected
  • Data is encrypted in transit
  • No way to ask for data deletion

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

5 in 1 group
0 Sensitive1 Notable4 Routine
OtherNotable5

Access to miscellaneous device features that don't fit other categories

  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
Helpdesk Helps is the Android app for your existing Helpdesk Helps workspace. Sign in with your usual account to see your tickets, send replies, and keep work moving while you are away from the desk. What you can do • See tickets grouped for you, your organisation, and helpdesk • Open a ticket to read the history, add a reply, and update status or priority • Create a new ticket and assign it to helpdesk or staff • Get a clear unread marker when something needs your attention • Manage people in your organisation, including helpdesk submit access and password reset (where your role allows) Who it is for: Helpdesk, organisation, and staff users who already have a Helpdesk Helps account. This app does not create accounts. Use the same username or email and password you use on the website. Need access? Ask your Helpdesk Helps administrator. If you already use the site, you can sign in here with the same details. Support: https://helpdesk.helpserver.co.uk/contact

What's new

Your home organisation now shows in green, so you can see where you are logged in. Unread mail is orange when it is waiting for you, and blue when it is for someone else. When you submit a ticket you can choose the author. Assign to still lists you among staff, but you cannot pick yourself. Ticket lists refresh when a notification arrives. Update is red if Helpdesk has not been granted access. Scope lists line up unread and open counts, and indent nested people without tree marks.

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