App Intel

PTA CMS

LivePakistan Telecommunication Authority - PTA2 apps · 5.5M installsToolsFreepk.gov.pta.cms

PTA-Complaint Management System

Alert me★ WatchOpen in Play ↗
Total installs
3,518,642
exact · Play shows 1,000,000+
Installs / day
+1.6K
since last crawl
Rating
2.8★
5.3K ratings · 38 reviews
Released
1 Nov 2021
5y ago
Last update
27 Aug 2026
v1.2.06 · 2mo ago
Countries
—
not checked yet

Install history

exact counter from Google Play
3.5M3.9M4.3M4.6M5M11 Oct12 Oct13 Oct
3.5M3.9M4.3M4.6M5M11 Oct12 Oct13 Oct

Installs per day · last 90 days

05001K1.5K2K12 Oct13 Oct13 Oct

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

estimate · charts of 13 Oct

Most downloads likely come from 🇵🇰 Pakistan (~100%).

  1. Pakistan100%#128 Top free · Tools

Estimated from top-chart positions weighted by each country’s Google Play market size. Countries where the app is not in a chart are not shown, so small markets may be missing.

Top chart positions

as of 13 Oct
ChartCountryRankChange
Top free · Tools PK#128▲ 2

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

5 in 3 groups
4 Sensitive0 Notable1 Routine

What this app can do with your phone

  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
OtherRoutine1

Access to miscellaneous device features that don't fit other categories

  • Connect to the internet to load content and send datafull network access · INTERNET

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
To facilitate the telecom users, PTA has launched Mobile App of Complaint Management System (CMS). The App has following features: – Complaint registration against various services i.e. telecom services offered by service providers, mobile registration/ DIRBS, stolen mobile handset / IMEI related complaint, internet content related complaint, etc. – Tracking of complaint to view its status. – Feedback on the complaint. – History of complaints of individual user. – Consumer awareness on different issues.

What's new

•⁠ ⁠Report Mobile Number Fraudulent Activity directly from the app a new complaint form with attachment support •⁠ ⁠Added OTP verification at sign-in for stronger account security •⁠ ⁠Clearer error messages and automatic scrolling to fields that need attention •⁠ ⁠Fixed OTP verification on the Forgot Password screen •⁠ ⁠Improved session handling, form validation, and overall stability

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