App Intel

HMS Remote

LiveHelios Informatika Nusantara8 apps · 2.3K installsProductivityFreeid.helios.mobility.remote

Secure remote support with screen sharing and remote device control

Alert me★ WatchOpen in Play ↗
Total installs
112
exact · Play shows 100+
Installs / day
0
since last crawl
Rating
—★
— ratings · — reviews
Released
23 Aug 2022
4.1y ago
Last update
4 Aug 2026
v2.0.0.2 · 2mo ago
Countries
—
not checked yet

Install history

exact counter from Google Play
109.4132.1154.7177.420010 Oct11 Oct12 Oct
109.4132.1154.7177.420010 Oct11 Oct12 Oct

Installs per day · last 90 days

00.30.50.8111 Oct12 Oct12 Oct11 Oct: 012 Oct: 0

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

12 in 4 groups
6 Sensitive2 Notable4 Routine

What this app can do with your phone

  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
  • Show its own windows or bubbles on top of other apps you are using
  • Press keys and tap controls on your behalf, including inside other apps
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

  • See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE
OtherSensitive7

Access to miscellaneous device features that don't fit other categories

  • Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
  • Press keys and tap controls on your behalf, including inside other appspress keys and control buttons · INJECT_EVENTS
  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
Helios Remote is an enterprise remote support application that enables authorized IT administrators and support personnel to securely assist Android device users in real time. With the user's explicit permission, support personnel can view the device screen, diagnose issues, guide users through troubleshooting, and remotely interact with the device to resolve technical problems more efficiently. Helios Remote uses Android's AccessibilityService API exclusively to provide remote device control during an active remote support session. When the user explicitly enables the Accessibility Service, an authorized support administrator can perform remote interactions such as: tapping and selecting items, scrolling through screens, typing text into input fields, navigating the device interface AccessibilityService is used only to provide remote assistance during an active support session. The service is not used to monitor user activity, collect personal information, record audio, or perform actions outside the user's authorized remote support session. The user must manually enable AccessibilityService through Android's Accessibility Settings and can disable it at any time. Key Features • Secure real-time screen sharing • Remote device control during support sessions • Live connection status monitoring • Enterprise-grade remote technical assistance • Secure communication between user and support administrator Privacy and Security • Every remote support session requires explicit user consent before it begins. • AccessibilityService must be manually enabled by the user before remote control is available. • Screen sharing begins only after the user grants Android's Media Projection permission. • Remote control is available only while an authorized support session is active. • Users are notified whenever a remote support session is running. • AccessibilityService can be disabled by the user at any time through Android Settings. Typical Use Cases Helios Remote is designed for enterprise environments and technical support teams that need to assist users remotely with: • Device troubleshooting • Application support • Device configuration • Guided technical assistance • IT help desk operations

What's new

Updates

Growing in Productivity

Category →