Meine SBK

Meine SBK is your personal online self-service branch of SBK Siemens-Betriebskrankenkasse, where you can easily sort out all of your health insurance affairs at your convenience any time of the day. Enjoy the flexibility it provides and save time. Plus, it goes without saying that your data is protected and transmitted securely. An overview of the Meine SBK services is provided here for you: PERSONAL CONSULTANT Meine SBK gives you quick access to your personal consultant’s contact details so you can get in touch with them directly. ONLINE POST Receive secure online post from SBK in Meine SBK. An email or, optionally, a push notification informs you when new post is received. DOCUMENT AND INVOICE UPLOAD Submit documents such as certificates of incapacity for work or invoices for reimbursement via Meine SBK – simply take a photo of them and upload them to the app. MY DATA Manage your personal data with ease: upload your photo for your healthcare card, order a new card if you lose the old one and view your patient summary to see what services you’ve used. APPLICATIONS AND FORMS Complete applications and forms directly in Meine SBK. Save time and money on postage, and if online post is enabled, get a response within a maximum of three working days. CERTIFICATES You can download your member certificate, a substitute certificate for your healthcare card or an overseas health insurance certificate directly, so you have them on hand right when you need them. BONUS SCHEMES It’s easy to register for the SBK Bonus Scheme or SBK Babyglück in Meine SBK, where you can download the relevant bonus booklet directly. And naturally you can also redeem your collected bonus in Meine SBK. YOUR SERVICES Gain full transparency concerning the services you have used and the doctors, hospitals and therapists you have visited. ACCESS TO THE APP The app is available to all SBK customers over 15 years of age. To use the app, please have your healthcare card to hand for registration. You can log in directly after registering using your chosen password. You can also set up fingerprint login. Device registration is required for services involving especially sensitive data. REQUIREMENTS Android 6.0 or higher FAQs Answers to frequently asked questions about the Meine SBK app can be found at: https://www.sbk.org/sbk-en/meine-sbk/frequently-asked-questions/ CONTACT Do you have any questions or feedback? Your personal consultant or the Meine SBK support team will be happy to help. You can reach the support team on 0800 0 725 725 97 50 (free of charge within Germany) between 8 a.m. and 8 p.m. on Monday to Friday, or using the contact form at https://www.sbk.org/sbk-en/contact/contact-form-meine-sbk/