App Intel

Internal Testing(Support EZ)

LiveZoho Corporation172 apps · 62.8M installsProductivityFreecom.zoho.desk.supportez

Get an idea of how to include Zoho Desk's help desk modules in your Android app.

Alert me★ WatchOpen in Play ↗
Total installs
1,513
exact · Play shows 1,000+
Installs / day
+1
7-day avg · last day +1
Rating
—★
— ratings · — reviews
Released
—
—
Last update
22 Feb 2024
2.6y ago
Countries
—
not checked yet

Install history

exact counter from Google Play
1.5K1.6K1.8K1.9K2K11 Oct12 Oct13 Oct
1.5K1.6K1.8K1.9K2K11 Oct12 Oct13 Oct

Installs per day · last 90 days

00.30.50.8112 Oct13 Oct13 Oct

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • Collects data Photos and videos, Audio and 2 others
  • Data is encrypted in transit

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

10 in 4 groups
5 Sensitive1 Notable4 Routine

What this app can do with your phone

  • Record sound using your phone's microphone
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
MicrophoneSensitive1

Access to your phone's microphone to record sound

  • Record sound using your phone's microphonerecord audio · RECORD_AUDIO
OtherNotable5

Access to miscellaneous device features that don't fit other categories

  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Make your phone vibratecontrol vibration · VIBRATE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
Irrespective of the number and variety of powerful functionalities you pack in your app, it is crucial to provide end-users with quick access to your help desk. Zoho Desk, the world’s first context-aware software, and now, also the world’s favorite customer support software (ranked #1 in Highest Satisfaction in G2), helps you fulfill this need through the ASAP SDK for mobile apps. Support EZ is an app created by the Zoho Desk team to give you a taste of how the ASAP SDK can enhance your Android app. Through Support EZ, you can see ASAP in action and get a sense of the different ways and locations in which you can embed Zoho Desk’s help modules (ticketing system, knowledge base, user community, and live chat) within your app. What more? You can also use this app to raise any questions related to the use and implementation of the ASAP SDK in your Android app. Any ticket you submit through the app will reach the team maintaining the SDK.

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