Vrides - Customer Live

VRides makes everyday travel and local parcel delivery simple, transparent and connected. Book a private ride, save with car pooling, schedule a journey, arrange travel for someone else, or send a parcel—all from one app. RIDE OPTIONS • Book private or pooled rides based on your needs. • Choose a suitable vehicle and view an estimated fare before confirming. • Schedule eligible rides in advance. • Set pickup details and destination clearly for the driver. BOOK FOR SOMEONE ELSE Arrange a ride for a family member, friend or guest. The passenger can receive trip verification information, driver and vehicle details, status updates and a secure tracking link when supported by notification delivery. PARCEL DELIVERY Enter parcel weight, size, quantity and recipient details. VRides recommends an appropriate vehicle and shows the estimated delivery fare before booking. The recipient can receive verification and delivery updates. LIVE JOURNEY UPDATES Follow driver assignment, arrival, trip start and completion from the active-trip experience. Real-time location and journey updates help bookers, passengers and recipients stay coordinated. POOL RIDES Share eligible journeys with riders travelling in a similar direction. Each rider keeps an independent pickup, OTP verification, trip progress, drop-off and fare record. PAYMENTS AND HISTORY Review fare information, select available payment methods, manage app payment details, and view current and past trips from one place. SAFETY AND SUPPORT Access SOS and safety tools during active journeys, share trip information, contact the assigned driver, and reach VRides support when assistance is needed. Availability of ride types, vehicles, pricing, payment methods and notifications may vary by location and service configuration.