Arivo: AI Customer Assistant

Arivo is the mobile companion for business owners and teams who use the Arivo AI customer assistant. Your assistant answers customers around the clock on your website and messaging channels. This app puts the human side in your pocket: step in when a customer needs a person, and keep track of the leads, bookings and orders that come out of every conversation. An Arivo account with a business is required. Create one at arivo.utmiq.com, then sign in here with your email and password or with Google. LIVE INBOX • See customer conversations from your website chat widget, WhatsApp, SMS and email in one place • Take over from the AI assistant, reply yourself, then hand the chat back • Get a push notification when a customer is waiting for a person • Close and reopen conversations LEADS, BOOKINGS AND ORDERS • Every lead, booking and order the assistant captures appears in your activity feed • Open a record to see the customer's details, its timeline and their other records • Confirm, complete or cancel bookings and orders and move leads through your pipeline TEAM • Add team members and choose who receives new chats • Team members can mark themselves away so chats go to someone else • Owners and team members use the same account as the web dashboard YOUR WEBSITE • Change how your chat widget looks and behaves • Build and edit contact forms that save submissions as leads • Choose when the assistant should pass a conversation to a person CREDITS • Check your credit balance and recent usage at a glance YOUR DATA • Delete your account, or remove customer data, from the More tab at any time Arivo is built for small and medium businesses that want to stop losing customers to unanswered questions, without hiring more staff. Billing, products, knowledge base and channel setup are managed in the web dashboard at arivo.utmiq.com. Questions or feedback? Write to [email protected]. Arivo is a product of UTMIQ (PVT) LTD.